Review Time
Avenely London - do not use this company
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Avenelylondon.com
Purchased a coat online - arrived 2 weeks late which they apologised for offering 15% discount due to the lateness
item incorrect - completely different coat
Sent them order and photos - very obvious incorrect coat
Return now to Asia would cost- no mention of this on website - says easy returns within 30 days of receipt with photo
I’m
Dealing with. Sarah Smith - she does not seem to understand
DON'T BUY ANYTHING FROM THEM!!!
I ORDERED MY HOODIES AND T.SHIRT LAST YEAR AND WAS GIFTED SOME ONLINE JOURNALS. THE JOURNALS WERE EMAILED, (NOT THAT IV'E OPENED THEM), BUT I HAVEN'T RECEIVED THE CLOTHES. I HAVE ATTEMPTED TO LOG COMPAINTS AND EMAILS, BUT THEY ALWAYS BOUNCE BACK AS THERE IS NO ACCOUNT.
I would also give this company ZERO stars if it were an option. I placed an order mid December 2025 for 4 "Dear person' sweatshirts for Christmas gifts. I paid for all of them and never received them. I'm writing this review on February 10th 2026. The website indicated that part of my order was shipped on December 28th, I still have not received any of my order. My attempts to contact Avenlyshop.com have been ignored and my inquiries have gone unanswered.
* Time for the Better Business Bureau and Attorney General's office to be notified of this scam. I hope others do the same.
Scam ordered Dec 16 2025 never received my order. Website is shut down and emails just bounced back. So so sad to get scammed by someone selling emotional support products …
I wouldn’t even rate them a one star; they don’t deserve any recognition. I placed an order on December 26, 2025, and they took the payment from my account. I still haven’t received my order, and now when I attempt to access my order details, I see that the link has been removed.
AVOID THIS COMPANY, THEY'RE SCAMMERS. I placed an order in mid-December for holiday gifts and followed up just before and after Christmas, in the new year, and today, as I've received no emails or replies to my inquiries. I only got an order confirmation, and that was all. I had to request a refund through a payment service, and it was processed immediately.
Multiple issues with my order... I've sent several emails but haven't received any responses. When I try to track my order, it says it cannot be found, even though I have an order number. I'm eager to know when I can expect my hoodie. I hope to get some answers within the next 24 hours or receive the hoodie soon.
Many issues this time.. I have sent several emails with no responses. When I try to track my order, it says it cannot find it, despite having an order number. I want to know when I can expect my hoodie. I'm hoping for answers in the next 24 hours or to receive the hoodie soon.
If I could give a zero, I would actually prefer a -0. I ordered a sweatshirt on 12/3, and it shows as delivered on 12/28, but I never received it. I was home all day, and there were no deliveries. My emails on 1/2 and again on 1/5 were returned undeliverable. Thankfully, I paid through a payment service, so I will get my money back.
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