Name: avgtravels.com
Telephone: 000000000
Rating: 3.8

BL23 Guest

Service required and received with a smile

I went to their office loaded with many questions about a tour and Gemma was extremely helpful.i have since placed down the deposit and full payment coming up next week.

Date of experience: Aug 13, 2024

Janie Walker Guest

1 year ago

Greta experience

I have just completed a 20 minute call with Gemma at Asia Vacation Group.As a result of her professional and courteous manner my wife and I have now booked a vacation to Sri Lanka in November.The whole experience was painless and informative without any sales pressure.I only wish all travel consultants were equally competent.RgdsDon

Date of experience: Aug 12, 2024

Douglas Patterson Guest

1 year ago

I recently completed a 10 day China…

I recently completed a 10 day China holiday through AVG.Organisation for the holiday was trouble free, with clear online and phone communication.The holiday went very well with AVG tour guides Lily from Beijing and her photographic assistant providing invaluable personal assistance with phone communication problems and taxi transport.and also with Lulu from Guangzhou, providing personal assistance and advice.Their comprehensive local knowledge of China, was delivered clearly and with humour!Accommodation and transport were all first class.despite the budget holiday price.Cannot recommend this holiday enough, especially to those who need to update their 'old world' view of China.

Date of experience: Aug 11, 2024

EmmaPieterse_ Guest

1 year ago

Fast responses, friendly service.

Fast responses to signing up for deal and following questions. Friendly service. More explanation in documentation to add on expenses would be an advantage though.

Date of experience: Aug 11, 2024

Nia Guest

1 year ago

Very helpful

The only criticism is that I sometimes found the communication between us difficult due to the accent, but everyone has been extremely helpful and prompt with their responses.

Date of experience: Aug 09, 2024

Teddy Smith Guest

1 year ago

The presentations were very informative…

The presentations were very informative and our subsequent booking with stopover diversion was absolutely seamless. Thank you Gemma for all your help.

Date of experience: Aug 09, 2024

Liam W. Guest

1 year ago

We are a bit disappointed

We are a bit disappointed. We booked our trip, and paid full price, then the next day the price was discounted.

Date of experience: Aug 08, 2024

CR Guest

1 year ago

Jaden was wonderful

Jaden was wonderful. He was friendly and very helpful.

Date of experience: Aug 08, 2024

Skyzz9592 Guest

1 year ago

Borneo Tour needs upgrading

Ok this is a constructive email about your 10 day tour of Borneo . Day 1 all ok and arrive at the hotel which is good. Day 2 boat trip to Gaya Island and jungle trek. This is so dangerous especially when you have a group that the average age is 70 plus. One slip and someone can get hurt badly so i suggest you take this trek off your tour. Day 3 a long way to travel there and back and not to many highlights. Day 4 flight to Sandakan and hotel . Sabah hotel good. Day 5 tour of Sandakan ok . Day 5 trip and overnight stay on Libaran Island in a tent. Nothing on the island total waste of time and this was changed from first itinery suggest change it back. Day 7 and the best day of the tour seeing the orang- utans , suggest you also include a visit to the Sun Bear conservation as well. On to Borneo Nature Lodge and and river cruises for the next 2 days, highlight of the tour . Last day drop of at airport.