awoutlet.co.uk

4.6
4.6 Based on 41 reviews

AW is a family run appliance store offering a range of goods at discounted prices. Established in 1990 we have an experienced background in all domestic appliances. With over 30 years knowledge in the appliance industry, we offer a high-quality service to...

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Average Rating

4.6

/
5

41 Reviews

5 Star
88%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

Filter Reviews

Review Time

Deorwine Morgan
Fantastic experience with exceptional assistance.

I had a wonderful time at the outlet, thanks to the representative. He was extremely helpful and patient while assisting me in finding all my appliances, even with a rather pushy companion! He remained composed, addressed all our inquiries, and made the entire process smooth and stress-free. Outstanding customer service—definitely recommend seeking his help.

5
Date of experience: Jan 24, 2026
Trudy Hughes
Great experience at the outlet!

I had a fantastic experience at the outlet, thanks to the representative. He was incredibly helpful and patient while assisting me in finding all my white goods, even with a pushy companion! He stayed calm, answered all our questions, and made the entire process easy and stress-free. Excellent customer service—highly recommend asking for him.

5
Date of experience: Jan 24, 2026
Lorelei Johnson
Outstanding service from start to finish.

From beginning to end, everyone at the outlet was amazing. They were not at all pushy but incredibly helpful and considerate. Communication was excellent, even from the delivery driver, who kept me informed throughout the process. When my purchase was delivered, the driver was lovely and respectful. This has been one of the best experiences I've had in a long time! Very satisfied with my purchase as well!

5
Date of experience: Jan 16, 2026
Eversley Adams
Highly recommend the service!

Excellent service—highly recommend!

5
Date of experience: Dec 13, 2025
_ItzbebebCZ_
Initially hesitant, but pleasantly surprised.

I was unsure about using this company's services at first, but I’m glad I trusted my instincts. The customer service was friendly and helpful, and the prices were great. The delivery person was very nice as well! However, I had to call to inquire about the delivery day since I didn’t receive any follow-up. Overall, I believe this is an honest and reliable company to work with!

4
Date of experience: Nov 29, 2025
Lance B.
Top-notch white goods retailer.

Fantastic products at great prices. I compared this outlet to many others and found them to be the most affordable. Delivery was prompt, and the drivers had a warm attitude. I can't fault them... will definitely return. Thanks to the team!

5
Date of experience: Nov 20, 2025
ApaZ_
All-around excellence!

I just bought the largest domestic fridge freezer I’ve ever seen, ex-display, at a fantastic price with no marks on it! I want to highlight that the delivery team was brilliant—careful and considerate, and nothing was too much trouble. Great guys. Overall an excellent experience.

5
Date of experience: Nov 15, 2025
Charlene Carter
Concerning experience with delivery staff.

I had a very troubling encounter with one of the delivery drivers from this company, even though I’m not a customer. His behavior was aggressive, leaving me feeling unsafe. The incident was captured on CCTV. I reported this to the company and was promised a follow-up, but no one ever reached out to me. I felt dismissed, and no action was taken. This experience has left me unsettled and raises serious concerns regarding public safety and staff conduct.

1
Date of experience: Nov 11, 2025
Lettice Fisher
An exceptional shopping experience.

I purchased an appliance from this outlet, and the quality was exceptional. The service from purchase to delivery and installation was excellent. I am very satisfied and had a wonderful shopping experience here.

5
Date of experience: Sep 25, 2025
Shinkayui64
⭐️⭐️⭐️⭐️⭐️ Outstanding customer service!

I had a great experience at the outlet. The staff were friendly, professional, and genuinely eager to assist. They took the time to answer all my questions, offered honest advice, and made the entire process smooth and stress-free. I haven’t used the appliances yet, but based on the service alone, I would highly recommend this outlet. Great customer care makes all the difference—and they truly delivered.

5
Date of experience: Jun 12, 2025

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Business Details

  • AW is a family run appliance store offering a range of goods at discounted prices.
    Established in 1990 we have an experienced background in all domestic appliances. With over 30 years knowledge in the appliance industry, we offer a high-quality service to customers, as well as a friendly and welcome service.

  • email awoutletuk@gmail.com
  • call 01217786225
  • language https://awoutlet.co.uk

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