Review Time
New, the scent is a little tea tree oil heavy, but it fades ok. However, there should be a special warning about wiping out the spent gel. I was not prepared for the far-reaching, pungent, crawling-up-my-nose, demon-escaping-hell level of smell that escaped that cute, little glass puck when I wiped out the clarified goop. That evolution needs to happen outside your home, wiped goop going straight into the outdoor garbage can, with maybe some holy water to keep that tea-tree-oil-vinegar-poltergeist from crossing back over your threshold. The glass jar is still cute and easy to refill once exorcized.
I fell for the Facebook ads, and I really wanted this to help with cooking odors left in my house. At first all I could smell was tea tree oil, now a week later I smell nothing and regular cooking smells linger just as they did before. From now on I’ll be looking on trust pilot for reviews before believing the reviews a company provides.
Product did not work. I contacted Azuna's customer service to return. I was sent an email saying I would be contacted within 2 days to review the return. Today is 9/8, over a month since receiving the email without a response. Today I called, I received a non-human who told me to go online and they would get back to me immediately or leave a message so I left a message and I'm hoping that somebody will get back to me so I can get my $50 back. Would highly not recommend.
Several months ago my wife saw your Azuna scents on "View Your Deal" on the view, and we ordered a 4-pak. The scent package arrived promptly and we were excited, I opened the scents and put one scent in the dining area and and one in the laundry room area and with a week the scent completely disappeared, even though the glass dishes were still full. To date we are not happy with. Will not order any more products, BUYER BE WARE!!
The smell is disgusting. They claim to have a "not satisfied with product" 30 day return policy but only if the product is not used and unopened. How would I know if I'm not satisfied if I don't use the product?! They also require you to pay to ship it back. Absolutely fraudulent return policy!!
I purchased 2 car fresheners. Opened one and put in my car. I can barely smell anything. I paid 29 and some change for 2 car fresheners. I emailed and all they wanted to give was 14.82. So I paid 7 and some change for each one. A didn't even open 1 of them. I wanted to sen back. I feel they could of done better. These companies need to to do better.
Please beware of Azusa Fresh. After using their product for two months, I canceled the subscription and they continue to withdraw funds from my checking account and send merchandise. I have sent emails and returned the merchandise without receiving my refund or any form of communication from the company. Shame on them for the total lack of customer service.
I would have really liked to leave a positive review about this company. The customer service was great and they seem like very nice people. The problem... their products simply do not work! They don't mask or take away odors and they don't create any type of nice smell. Save your money and find another way to deal with odor in your home.
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