babaroni.com

3.8
3.8 Based on 314 reviews

Babaroni.com is a professional manufacturer online of customized&hand made wedding dresses, bridesmaid dresses and prom Dresses!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.8

/
5

314 Reviews

5 Star
65%
4 Star
6%
3 Star
1%
2 Star
3%
1 Star
26%

All Reviews

Filter Reviews

Review Time

Chuck Johnson
Disappointing Experience with Shipping and Returns

In September, I ordered multiple dresses with expedited shipping, paying an additional €50. Unfortunately, the dresses arrived late, rendering them unnecessary. I was presented with two choices: keep the dresses with a €70 compensation (on a total order exceeding €300) or return everything while covering both the return and customs fees myself, which is not compliant with applicable regulations. Moreover, the package needed to be sent back to China, despite the website having a .fr domain, which is quite misleading. During the return process, I was advised to declare a false low value (€30 instead of €300), which I declined. I opted to declare the full value, yet the package has been stuck at customs for a long time without clear updates or resolution. I suspect that the company is unwilling to cover the customs fees, which is why the package remains in limbo. They do not provide proactive updates on the status; I have to constantly send follow-up emails, yet there is no resolution or clear information from their end. This entire experience reflects a lack of transparency and proper management. I cannot endorse this service whatsoever.

1
Date of experience: Jan 08, 2026
Jordan
The Flower Girl dress was stunning and of excellent quality.

The Flower Girl dress was truly stunning. The quality was impressive and the fabric was delightful to the touch. The service was also commendable — everything arrived promptly and matched the description perfectly. I was very pleased with the entire experience.

5
Date of experience: Dec 12, 2025
Georgia
Absolutely unacceptable return policy.

I cannot believe I have to pay $65 to send back my dress, plus lose an additional $20. In total, I would be losing $85 and only receive around $20 back. This is incredibly frustrating.

1
Date of experience: Dec 01, 2025
Jenna Nagy
DO NOT BUY

I measured myself and my measurements fit perfectly with the size I chose for this BRIDESMAID dress. The dress arrives and it is absolutely ENORMOUS. I could fit 2 of me inside this dress and the wedding I am in is in less than 2 weeks. So now im screwed. Not only did I pay $100 for this dress plus $30 expedited shipping, I now have to pay another $275 to get this dress altered and hope it will be done in time for the wedding. I am absolutely horrified with this purchase and I would like a refund.

1
Date of experience: Oct 23, 2025
Camila Acosta
In love !!!

I must tell you that I love this brand, the designs, fabric, colors, and the heels, wow!!! I always had advice from the company regarding sizes, and all the products arrived on time.

5
Date of experience: Oct 15, 2025
Vanessa Ridley
Perfect flower girl dress!

We got my daughter’s dress custom sized and it fits her perfectly! It is very good quality and was shipped with care. Would definitely recommend!

5
Date of experience: Oct 13, 2025
Mrs R_T
Fast delivery

Fast delivery, colour is exactly how it’s shown in the photo. A nice flowing dress, extra room for girls in the bust area & great for the mid section area, Thanks Team❤️

5
Date of experience: Oct 11, 2025
No response from customer service I…

No response from customer service I requested a return and haven’t received any response.

1
Date of experience: Oct 10, 2025
Size description is not correct

Size description is not correct. Return service is horrible.You are stuck with what you bought because the return shipping is more expensive than the items purchased.Awful experience :(

1
Date of experience: Oct 10, 2025
Linda Kidd
This was the worst experience ever

This was the worst experience ever. I ordered a dress in September for my daughter to be part of her best friend wedding. I expedited the shipping 3-5 days. My daughter flew in from LA. The wedding was 10!13, we got the dress the nest day. I sent 10 emails and chats to get and update, only to be told to send an email. The email told me to track the dress. Needless to say we had to search for 7 hours to find something she could wear and it was horrible. Her dress did not match any of the other gowns. I have sent the dress back!!! The dress was ordered 3 weeks prior to the wedding, the extra $29.99 was a waste of money.

1
Date of experience: Oct 09, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More