Name: backsupportsystems.com
Telephone: 7603291472
Rating: 3.2

doris haas Guest

4 months ago

NIce quality and comfortable wedge

NIce quality and comfortable wedge, does the job.

Date of experience: Oct 27, 2025

Marilyn Antkowiak Guest

4 months ago

Very comfortable!!!!

Date of experience: Oct 21, 2025

Deborah Guest

4 months ago

Found som really great neck pillows

Happy with the comfourm neck pillows. Much better than some others I tried. Thanks.

Date of experience: Oct 06, 2025

Tracy C Guest

6 months ago

Hard to reach and long time to ship an order

I do not like to write bad reviews but they asked me to do so. I would not order from this company again. Although the item was listed as in stock, it took a month to arrive. During that time, I repeatedly called customer service and only reached a voicemail, with no one ever returning my calls. It wasn't until I threatened to report the company as a scam that I finally received a status update on my order.The long lead time was especially concerning given that the product was shipping from Southern California to Northern California. The product was not a good a pictured, not the quality as in the photo.

Date of experience: Aug 29, 2025

Pat OBrien Guest

6 months ago

While my back feels better after…

While my back feels better after sleeping on the wedge, my shoulders on this side sleeper wedge experienced a lot of pain. Since that is what it is meant to address, I did not feel as though it was very helpful.

Date of experience: Aug 25, 2025

Woodruff J. Guest

7 months ago

Love the pillow and the new cover

Love the pillow and the new cover. Didn't love the big labels sewn into the seams. The pillow is in the bed and by the legs, where you wouldn't want sharp edges. I blew open the seam trying to cut them out.

Date of experience: Jul 28, 2025

JB Guest

7 months ago

Buyer Beware. Do Not Use this Company

Buyer Beware! I received authorization to return my unused cold/hot packs because of them being the wrong size. They were $100 and cost $48 to return. The company contact, Jeff, told me via phone and written message that my money would be refunded. It has been 6 weeks and I still have not received a refund. The contact, Jeff, assured me that the returned products had indeed been received. I wish I could give 0 stars.

Date of experience: Jul 07, 2025

Muriel Wilson Guest

8 months ago

Pillow case

I like the pillow case I ordered, but it’s just a touch too small lengthwise.

Date of experience: Jun 16, 2025

Mort Cooper Guest

8 months ago

Couldn't sleep without Knee-T

After 4 back surgeries, I need a knee pillow to keep my pelvis and spine aligned properly. BackSupportSystems Knee-T has worked very well for the past 6 years. I couldn't sleep without one.