balieasy.com

4.9
4.9 Based on 41 reviews

BaliEasy is your all-in-one solution for everything you need in Bali, whether you’re visiting or staying longer! We provide a seamless experience by offering a range of services designed to make your time in Bali stress-free. From eSIM plans to keep you c...

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Average Rating

4.9

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5

41 Reviews

5 Star
95%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
0%

All Reviews

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Review Time

Oksana Nasteka
I extended my Bali Easy visa, and the whole process literally took only 10 minutes! The next day I w

I extended my Bali Easy visa, and the whole process literally took only 10 minutes! The next day I went to the immigration office just once and received my visa immediately. I am very grateful to the company and its staff — they work quickly, efficiently, and with respect for the client. I highly recommend them!

5
Date of experience: Mar 03, 2026
Oksana Nasteka
I extended my Bali Easy visa

I extended my Bali Easy visa, and the whole process literally took only 10 minutes! The next day I went to the immigration office just once and received my visa immediately. I am very grateful to the company and its staff — they work quickly, efficiently, and with respect for the client. I highly recommend them!

5
Date of experience: Mar 03, 2026
marlien
Great customerservice for any question…

Great customerservice for any question about e-sim. Fast reactions by whatsapp and pleasant communication.

5
Date of experience: Mar 02, 2026
Marcel
Perfect customer service

Note to self, remember the KYC form. I didn’t fully activate my eSIM but luckily I was able to chat with one of the team over WhatsApp. They got me set up in minutes. It’s almost midnight here and their rapid fire customer service saved the day! Can’t thank them enough.

5
Date of experience: Feb 20, 2026
Hasan Mahmud
Seamless Connectivity & World-Class Support – A Must for Indonesia!

I hoghly recommend eSIM BaliEasy! Moving to a new country can be overwhelming, but getting my connectivity sorted was the smoothest part of my entire journey to Indonesia.I reached out to them before my move, and they made the process of purchasing and pre-activating my eSIM incredibly simple. The onboarding process was intuitive and fast, but what truly sets this company apart is their WhatsApp customer service. It is truly top-notch.Every time I had a question or needed to add an add-on to my plan, they responded almost immediately with clear, helpful explanations. It’s rare to find a team so dedicated to their customers' peace of mind. To the team at BaliEasy: thank you for your brilliant service and for making me feel supported from day one. You guys are doing an amazing job!

5
Date of experience: Feb 20, 2026
Gintarė Karvelytė
eSIM did not work - got refund after review!

This is a complete scam. The eSIM never worked. Five different people in Bali who deal with eSIMs tried to install it — all failed. Support refused to issue a refund for a service that does not function. I walked out of the airport with zero internet. Do not believe the promise that it will work upon arrival. Save your money and stay far away from this company.After I wrote this - I got a refund! And thanks for that! 🕊️🙏

2
Date of experience: Jan 31, 2026
Cheryl Cui
It was a smooth experience ordering…

It was a smooth experience ordering eSIM online directly. The site was quite clear. The activation process was also very clear in email. Because I wanted to get to use the eSIM right away because I’m already in Bali, I messaged the WhatsApp number and got a response in 1 minute!! Highly recommend this business.

5
Date of experience: Jan 20, 2026
Natt Di cianni
Excelente service and personal…

Excelente service and personal assistance

5
Date of experience: Jan 16, 2026
M B Mrs B
Physical sim card ordered online works perfectly

I ordered a physical sim card online a month before travelling to Bali. The business contacted me by WhatsApp the following day to confirm date of arrival and hotel I was staying at and organised the sim card to be waiting at the hotel for me on arrival. Clear instructions were given in the WhatsApp message received on arrival on the form I had to fill in, send another message back to Bali Easy and they registered the sim card. Was confirmed and working shortly after, handy to have a loval number for the Grab app etc. Sim card works well, was good value and hassle free. I would buy through this company again should I come back to Bali.

5
Date of experience: Jan 14, 2026
mrRdo
Had to do KYC so esim wasnt active…

Had to do KYC so esim wasnt active immediately. They replied on WhatsApp within 5 minutes and reviewed KYC within 10 minutes.

5
Date of experience: Jan 01, 2026

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Business Details

  • BaliEasy is your all-in-one solution for everything you need in Bali, whether you’re visiting or staying longer! We provide a seamless experience by offering a range of services designed to make your time in Bali stress-free. From eSIM plans to keep you connected, car and bike rentals for exploring the island, and stunning villas for a comfortable stay, to visa assistance and exciting tours, we’ve got it all. Our goal is to combine convenience, quality, and local expertise, making BaliEasy the go-to choice for travelers and residents alike. Let us take care of the details so you can enjoy Bali to the fullest!See more

  • email hello@balieasy.com
  • language https://balieasy.com

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