banff-boutique.com

1.2
1.2 Based on 12 reviews

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Average Rating

1.2

/
5

12 Reviews

5 Star
0%
4 Star
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3 Star
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2 Star
14%
1 Star
86%

All Reviews

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Disappointing experience with my recent order

I ordered a hat as a Christmas gift, but it didn't arrive until mid-January. When I opened it, I was shocked by how light and cheap it felt. It was practically useless, with no lining and an ill fit. There were no tags, and I wasted $60 on what turned out to be a rag. It barely resembled the photo, aside from the color. The website is now closed, and my refund emails are bouncing back. This feels like a complete scam, and I'm really frustrated. I had thought I was ordering from a reputable store I had visited before.

1
Date of experience: Jan 17, 2026
Roderick Smith
Disappointing experience with a questionable product.

This feels like a scam. I purchased what was advertised as a luxurious fox fur hat, believing it came from a boutique shop. It claimed to be made of real fur. I ordered it on December 15, and it took three weeks to arrive on January 6. What I received was not as described; it looks like a cheap dollar store item. The quality is poor, and it appears worn out. I wouldn't recommend ordering from them. There was no label, special packaging, or return address.

1
Date of experience: Jan 12, 2026
Gage Baker
Unexpected Delivery, Yet Unsatisfactory Quality

I was surprised when my order arrived, especially after hearing about negative experiences from others. However, the two hats I received are far less fluffy and luxurious than I anticipated based on the advertisement photos. While I will keep the hats, I wouldn't recommend ordering them, as they fall short of the expected quality.

2
Date of experience: Jan 01, 2026
Rachel
Not What I Anticipated

I was surprised when my order arrived, especially after reading negative reviews from others. However, the two hats I received are significantly less fluffy and luxurious than I had expected from the photos in the advertisement. I will keep them, but I wouldn't recommend ordering as they don't match the anticipated quality.

2
Date of experience: Dec 31, 2025
Eliza Cook
Caution: Possible Scam

Not as advertised. There's no way to contact the company. They are not a Canadian company as claimed on their website. The hats are not made of real fur and look nothing like the images presented. Caution: possible scam!

1
Date of experience: Dec 31, 2025
Averil B.
Order Did Not Arrive

My order never arrived. Another call to my bank was necessary. Is there truly no way to reach them?

1
Date of experience: Dec 21, 2025
B00mKid
Proceed with Caution!

Caution!!! This is a scam! You will receive tracking information that seems legitimate, but your order will never arrive, and you can't get in touch with them. I will be contacting my credit card company to report this.

1
Date of experience: Feb 05, 2025
Proceed with Caution!

Caution!!! This is a scam! You will receive tracking information that seems legitimate, but your order will never arrive, and you can't get in touch with them. I will be contacting my credit card company to report this.

1
Date of experience: Feb 05, 2025
MineTixel31
This Site is a Scam

Indeed, this is a scam. I ordered a women's coat advertised as an 'Elegant, Textured Coat' on sale for $104.95. I received a coat (if that's what you can call it), but the material is incredibly cheap and thin, without any lining, and nowhere near as nice as the image. It shipped directly from overseas, not from the advertised location!

1
Date of experience: Feb 04, 2025
Henrietta Carter
This Site is a Scam

Indeed, this is a scam. I ordered a women's coat advertised as an 'Elegant, Textured Coat' on sale for $104.95. I received a coat (if that's what you can call it), but the material is incredibly cheap and thin, without any lining, and nowhere near as nice as the image. It shipped directly from overseas, not from the advertised location!

1
Date of experience: Feb 04, 2025

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