bellamoon.co

3.4
3.4 Based on 21 reviews

We're a pregnancy, breastfeeding and attachment parenting brand specialising in pregnancy, nursing and rest systems and solutions to help aid the Motherhood journey for both mum and baby....

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Average Rating

3.4

/
5

21 Reviews

5 Star
52%
4 Star
0%
3 Star
5%
2 Star
19%
1 Star
24%

All Reviews

Filter Reviews

Review Time

Bella Brown
Disappointing experience with the pillow

I tested the pillow and found it excessively large and too thick to be comfortable. The returns policy mentioned that returns aren't accepted if the packaging is opened, but how can anyone assess the quality without unboxing it? We kept the labels on the pillow and attempted to return it, yet it was sent back to us without a refund. Avoid purchasing from here if you haven't tried their pillow beforehand, as you might end up wasting £70. Very dissatisfied!

1
Date of experience: Jan 16, 2026
Helen Walker
No refund and uncomfortable experience

I tried the pillow and found it excessively large and too thick to be comfortable. The returns policy stated that returns aren't accepted once the packaging is opened, but how can anyone evaluate the quality and dimensions without doing so? We kept the labels on the pillow and attempted to return it, but it was sent back to us with no refund. Avoid buying from here if you haven't tested their pillow first, as it feels like throwing away £70. Very disappointed!

1
Date of experience: Jan 09, 2026
Sapphire C.
Exceptional customer service

The assistance I received was truly outstanding. I'm also very happy with my pillow.

5
Date of experience: Oct 31, 2025
Levi
Great purchase for elderly care

I bought this pillow for my elderly mother, who is bedbound due to a condition. It provided excellent support for bed sores, and the home support team was quite impressed. I’ve now ordered a second pillow for her palliative care. The customer service was incredibly helpful when I requested express delivery. Much appreciated.

5
Date of experience: Jul 28, 2025
Berenice Kelly
Extremely disappointing, would not suggest

This seems like one of those products that people praise for payment, while the reality is quite the opposite in my view. Right after unboxing, the fabric felt subpar; I expected a higher quality cover given its intended use and how often it would need washing. It's incredibly hard—I ended up with sore ears after just half an hour of use. The lack of support is concerning, and it didn't accommodate my body well. For the price, I recommend exploring more affordable options. This is my first pregnancy, and I regret not researching further despite the glowing reviews. The no returns policy is puzzling; any reputable company would accept genuine returns for a subpar product.

1
Date of experience: Jul 20, 2025
Clark M.
Not impressed with my first pregnancy pillow

This is my first pregnancy pillow, and while it looked great online, the material feels very thin. After just one wash and a few weeks of use, it's become bobbly and seems cheap. It's not very comfortable; turning from one side to the other requires relocating the whole pillow. The stuffing is quite rigid and hard, leaving me overall unimpressed.

2
Date of experience: Jul 01, 2025
KB74
Highly recommend! 10/10

Definitely worth the investment! I purchased mine for my first baby in July 2022, and it’s still a staple on my bed. After having my second baby in 2024, it's been fantastic for both sleeping and feeding. The material is smooth and cooling, with no signs of bobbling. Although the inner lining disintegrated after two years of daily use, I reached out for a replacement, and they sent it free of charge within three days. I can't fault them. The pillow is versatile as it separates into three parts, which can be used creatively. My husband jokingly calls it 'the wall,' but after two babies, he can handle it! This pillow is a much better companion for snuggling. 10/10.

5
Date of experience: Jun 30, 2025
Angelina
Disappointment with the pillow

My first impression was that the filling felt cheap and had a plastic-like smell. The one I received was overfilled with no way to adjust its firmness. I thought it would flatten over time, but it hasn't. It's uncomfortable, and at this point, I feel like it's only good as an expensive draft excluder.

1
Date of experience: Apr 09, 2025
Harrison Taylor
Excellent customer service

I got one of these for my spouse, and she absolutely loves it. The customer service was fantastic; they went above and beyond to assist us with our order! Highly recommend.

5
Date of experience: Jan 20, 2025
Iona
Not as pictured

The pillow does not match the images shown. It's much thinner and smaller. The material doesn't adequately cover the zippers, making it uncomfortable to sleep on. The quality is disappointing; the seams became loose after just five days of use. While it looks nice, I wouldn't recommend it.

2
Date of experience: Dec 15, 2024

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Business Details

  • We're a pregnancy, breastfeeding and attachment parenting brand specialising in pregnancy, nursing and rest systems and solutions to help aid the Motherhood journey for both mum and baby.

  • email hello@bellamoon.info
  • call +442896227853
  • language https://bellamoon.co

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