jewelryroom.com

2.1
2.1 Based on 20 reviews

Bid on Jewelry Auctions at Jewelryroom. Large Variety of One of a Kind Jewelry that you will not find any where else. Most Jewelry Auctions starts at $1 with No reserve. 24 hour customer service available. Since 1998, JewelryRoom has been selling over 2 m...

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Average Rating

2.1

/
5

20 Reviews

5 Star
19%
4 Star
5%
3 Star
10%
2 Star
5%
1 Star
62%

All Reviews

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Review Time

Paris Coleman
Concerns Before Final Review

I'm writing this pre-review because I'm feeling anxious. After reading numerous negative reviews, I'm worried about what my final review will be. I hope the company won't disappoint me. I really don't want to travel far just to resolve this. I work hard for my money and have faith that things will turn out well. Thank you.

3
Date of experience: Dec 11, 2025
Helene Kelly
Concerns Before Final Review

I am expressing my concerns ahead of my final review as I've come across numerous negative comments. I sincerely hope I won't have to share a negative experience once my review is complete. So, please ensure that I am treated fairly. I would prefer not to travel far to resolve any issues, as I work hard for my money. I have faith that everything will go smoothly. Thank you.

3
Date of experience: Dec 10, 2025
Save Your Time

It's not worth it. I should have paid more attention to the reviews, but I tried to give them a chance. Unfortunately, I received the wrong item, which they claimed was gold but is actually silver. Don't waste your time. Luckily, I used a payment service and have opened a case for a refund. UPDATE - The support team is pressuring me to keep the wrong item!

2
Date of experience: Nov 05, 2025
Averil Reed
No Response on Lost Orders

Dealing with this company has been frustrating. I haven't received multiple orders from June to September. I reached out about the missing items, and they initially assured me they'd ship soon but eventually stopped responding. They even guaranteed the safety of my money despite my concerns. The few items I received were disappointing compared to their photos.

1
Date of experience: Sep 26, 2025
Disappointing Quality

I received my order and was disappointed with the quality. I reached out to customer service, but now I'm being ignored. I advise against purchasing from this seller.

1
Date of experience: Sep 25, 2025
deadscope5675
Still Waiting on My July Order

I'm still waiting for my order from July. I'm eager for the item and don’t want a refund. The last item I wanted was unavailable, so how can they sell items they don't have?

1
Date of experience: Sep 16, 2025
Will
Fake Products

I used this platform back in September and received my order after a long wait. The opal I purchased turned out to be just acrylic, not a real stone. The same goes for the tennis bracelet, which they valued at $1200 but is essentially costume jewelry. The amethyst they claimed was real also turned out to be fake. This is a complete scam. Don't waste your money!

1
Date of experience: Sep 07, 2025
Laurel
No Shipping or Tracking Updates

Since March 7, 2025, I've received no shipping or tracking information. I’ve emailed multiple times without any response after spending $374. I'm at a loss about what to do.

1
Date of experience: Aug 07, 2025
Lanny Smith
Beware of Scammers

These are scammers! Please avoid this seller unless you want to be ripped off. The products I received were of extremely poor quality. I've received better items from a holiday cracker! I'm still waiting for a diamond ring I purchased in January, and it's now April with no customer service response. This is not a legitimate American company as claimed; all my packages came from overseas.

1
Date of experience: Apr 04, 2025
Consistently Positive Experience

I've been doing business with this company for many years and have generally been satisfied. Recently, I encountered an issue, but the company resolved it well. I look forward to finding good deals here again.

5
Date of experience: Feb 07, 2025

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Business Details

  • Bid on Jewelry Auctions at Jewelryroom. Large Variety of One of a Kind Jewelry that you will not find any where else. Most Jewelry Auctions starts at $1 with No reserve. 24 hour customer service available. Since 1998, JewelryRoom has been selling over 2 million jewelry products online. As an online auction platform, we make it convenient for customers to access a wide variety of items, providing transparent bidding, competitive pricing, and access to rare unique pieces. Our goal is to keep our customers satisfied by offering the best price, best service, and best overall buying experiences.See more

  • email help@jewelryroom.com
  • call 18084676828
  • language https://jewelryroom.com

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