Review Time
Okay I am a construction person I do construction and then I have my account but I didn't have nothing to say so actually I am a willing to build my house yeah but I'm not working at the moment that is why you can have this app yeah
My experience with the company has been excellent due to the personal interactions I've had with the staff. The representative at the local branch is always eager to help. I feel she has become a good friend. Whenever I need assistance, she is there to support me and keeps me informed promptly.
I encountered a $5 maintenance fee on my account, and the representative couldn't waive it despite my usual balance. I don't have time to visit the bank in person, and I waited over 40 minutes to speak with someone. I might consider switching banks.
I have had a wonderful experience with the service due to the personal interactions with the staff. The representative at my local branch is always eager to assist. I feel like she has become a good friend. Whenever I need help, she is there for me and keeps me informed promptly.
January 2, 2026, marked our second interaction with a knowledgeable and experienced representative at the local branch. As loyal customers for over 20 years, we appreciate her pleasant demeanor and patience. She goes above and beyond to ensure our trust and satisfaction. It's individuals like her that make us feel confident in our banking.
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Since 1855, BankFive has been a steadfast source of financial services for its neighbors, offering convenience, reliability and innovative solutions. As a mutual bank with 13 branches and 3 loan offices in Massachusetts and Rhode Island, BankFive is committed to supporting the local community with philanthropy and volunteerism.
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