vault.insurance

4.2
4.2 Based on 160 reviews

Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and p...

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Average Rating

4.2

/
5

160 Reviews

5 Star
76%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
19%

All Reviews

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Review Time

Braxton Barnes
Awful Insurance

I would never recommend this company to anyone. It may be cheaper but they dont help with doctores or meds. If you need a specialist ya gotta drive 3 hrs and they still dont help. My husbands company has had many many complaints about them and they are switching to a more reliable company. They even tried to assign a nurse over me to make decisions for me so that i dont cost them anything. Sure, they will take your money but if you have a hospital stay, your screwd! Be smart and steer clear. Its a fraud.

1
Date of experience: May 14, 2025
Jerry Cooper
Vault Claim Experience

Teresa Guy, who managed my claim, was kind, respectful and professional. Her approach was transparent and efficient. I am quite please and grateful for the experience.

5
Date of experience: Feb 29, 2024
Celia
We DO NOT like Vault at all

We DO NOT like Vault at all! Constant issues with coverage. Making changes is nearly impossible without aggravation and frustration. All communication must be done through your insurance broker. Furthermore, there is no online platform to confirm your coverage and verify information. Can’t wait to be rid of Vault!

1
Date of experience: Feb 16, 2024
Will Brown
highly responsive team with quick and easy coverage reimbursement!!

had a windshield replacement - had it done at my dealer and submitted for reimbursement (as Vault had communicated with me before). Received the refund within 24 hours: hassle free and easy. highly recommend Vault!

5
Date of experience: Feb 16, 2024
Rami Perkins
great insurance

5
Date of experience: Feb 16, 2024
Cyrus B.
Vault has decided to cancel policies in…

Vault has decided to cancel policies in this area.

1
Date of experience: Feb 16, 2024
Lana Gordon
Fast response times and good service

5
Date of experience: Feb 09, 2024
Gary J.
You stopped insuring our Florida…

You stopped insuring our Florida primary residence.

1
Date of experience: Feb 09, 2024
Mortimer P.
You cancelled me because of a legit…

You cancelled me because of a legit claim. Shame on you. But you did pay the claim fully and expeditiously.Thanks for that!

4
Date of experience: Feb 07, 2024
Ivor A.
I believe that Vault is the best…

I believe that Vault is the best insurance company there is. From the beginning to the end it has been amazing. I highly, highly recommend them.

5
Date of experience: Jan 26, 2024

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Business Details

  • Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.

  • email info@vault.insurance
  • call 8443682858
  • language https://vaultinsurance.com

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