Review Time
I keep sending messages via email and the portal but the only response I ever get is acknowledgement emails. Three weeks later I have heard nothing. My first query was quite involved so I've tried making simpler and more easily resolved queries but still nothing. I don't think they are calculating my annual increases properly so it's quite frustrating.
I keep sending messages via email and the portal but the only response I ever get is acknowledgement emails. Three weeks later I have heard nothing. My first query was quite involved so I've tried making simpler and more easily resolved queries but still nothing. I don't think they are calculating my annual increases properly so it's quite frustrating.
Been trying to sort out a pension for a deceased relative that was with this company been almost 5 months dealing with them and they have been an absolute nightmare to communicate with, slow or no replies, no updates, weeks to reply to simple email requests. They have made this process multiple times harder than it needed to be and I've got to the stage I don't even bother contacting them anymore not sure if it'll ever get sorted out! Reading some of the reviews it seems this is the way they treat a lot of customers.
Been trying to sort out a pension for a deceased relative that was with this company been almost 5 months dealing with them and they have been an absolute nightmare to communicate with, slow or no replies, no updates, weeks to reply to simple email requests. They have made this process multiple times harder than it needed to be and I've got to the stage I don't even bother contacting them anymore not sure if it'll ever get sorted out! Reading some of the reviews it seems this is the way they treat a lot of customers.
Closing my SIPP proved very challenging with one particular fund who were demanding and difficult. The team at Barnett Waddington went above and beyond helping to get my funds. The communication was excellent and I felt that they were on top of the issue all the way through. I would recommend their services to anyone.
Closing my SIPP proved very challenging with one particular fund who were demanding and difficult. The team at Barnett Waddington went above and beyond helping to get my funds. The communication was excellent and I felt that they were on top of the issue all the way through. I would recommend their services to anyone.
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We are a leading UK professional services consultancy and part of Howden, at the forefront of risk, pensions, investment and insurance.
With a team of more than 1,700 people across ten offices, we work to deliver exceptional service through our commitment to trust, integrity, and quality.
We are a trusted partner for a wide range of clients in both the private and public sectors – this includes 24% of FTSE 100 and more than 15% of FTSE 350 companies.
We leverage our deep expertise to bring innovative solutions, ensuring long-term value for our clients through strategic insights and dedicated partnership. See more
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