baskbank.com

2.5
2.5 Based on 41 reviews

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Average Rating

2.5

/
5

41 Reviews

5 Star
22%
4 Star
17%
3 Star
0%
2 Star
12%
1 Star
49%

Filtered Reviews

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Review Time

Abby Patterson
Most competitive rates for saving…

Most competitive rates for saving accounts and CDs.Once transfer is set up, it is easy to work with. Recently added a checking option, which is convenient, but the savings options are excellent.

4
Date of experience: Mar 17, 2025
Rude and incompetent employees…

Rude and incompetent employees (Joaquin). Left a message to have a manager call me back and I never received a return call, that was four (4) business days ago. I even replied to his email on 2/27 and he never replied to my email. DO NOT Bank with this Company.

1
Date of experience: Feb 27, 2025
Joey Howard
Great savings interest

Great savings interest. Kept well appraised of rate changes. Only issue is applying for CDs is tedious when they have all my info already with savings acct.

4
Date of experience: Feb 26, 2025
Taylor T.
Terrible customer service

Terrible customer service, you can only make 3 internal transfers. Debit card has to be requested. I’ve had accounts at capital one, discover, cit, Ufb, everbank and never had any issues. If you like to invest in crypto or stocks, stay away from this bank.

1
Date of experience: Feb 14, 2025
Honor Fisher
Could not open an account because they…

Could not open an account because they insist on authenticating to a phone to take a picture of a drivers license, which will not stay stationary due to latency issues with their APP. Couldn't open an account and customer service was useless. Six figures they aren't gonna get.

1
Date of experience: Feb 12, 2025
BW89
I opened a savings account without much…

I opened a savings account without much effort or difficulty. Good interest rate and overall conditions. Support is always in touch, all my questions were answered competently and in a timely manner.

4
Date of experience: Feb 11, 2025
Becky A.
Gave me wrong (lower) rate on CD even…

Gave me wrong (lower) rate on CD even with the correct rate on their web site. I contacted state of TX banking division and they indicate they get a lot of complaints about this bank.The woman at the bank indicated she was located in Georgia and she had a real attitude problem

2
Date of experience: Feb 04, 2025
Omar Stevenson
It's a great site ever

5
Date of experience: Feb 02, 2025
The worst bank to bet your money out…

The worst bank to bet your money out of. They have more hoops than a 3 ring circus!!

1
Date of experience: Jan 15, 2025
Tregonwell Lewis
Bask Bank is good

My experience with Bask Bank has been good overall. The account setup was fairly easy, and the website is straightforward to use. Transfers work as expected, and customer service is always responsive. There were a few minor inconveniences, but nothing major. A solid choice for saving.

4
Date of experience: Jan 14, 2025

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