bathrooms.com

4.5
4.5 Based on 356 reviews

With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality. Our team's expertise will ensure you receive the perfect b...

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Average Rating

4.5

/
5

356 Reviews

5 Star
80%
4 Star
8%
3 Star
4%
2 Star
1%
1 Star
7%

All Reviews

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Review Time

TMc Q
We met with Emma at Loanhead this morning. She was very friendly and took time to help us choose the

We met with Emma at Loanhead this morning. She was very friendly and took time to help us choose the furnishings for our downstairs toilet. Excellent knowledge of the range of options available and offered all the advice that was required and couldn’t speak highly enough of her.

5
Date of experience: Feb 18, 2026
Gavin Torrance
I was looking for a wall panel to use…

I was looking for a wall panel to use as a bar top for my recently built outside bar. My brother in law had worked with the respatex panels before and suggested City Plumbing in Wishaw to see what they could provide. I popped down and spoke with Marie who couldn't have been any more helpful and suggested a few different panels and we discussed the options open to me. She gave me a brochure away to browse through and I opted for the Jet Noir from the

5
Date of experience: Jan 28, 2026
Martin Kay
Jackie and Marie made the entire process incredibly simple. We scheduled an appointment with Jackie,

Jackie and Marie made the entire process incredibly simple. We scheduled an appointment with Jackie, who guided us through selecting everything we needed for both the main bathroom and the ensuite. She proactively followed up with the company fitting our suite to ensure all design questions were fully resolved, which gave us great peace of mind.

We’re absolutely delighted with everything we ordered!

Marie took care of our financing during a follow-up meeting and smoothly organised our tile order as well. The whole experience was efficient, friendly, and stress-free.

Thank you both for your outstanding support!

5
Date of experience: Jan 27, 2026
Linda Martin
Delivered the wrong shower tray with shower room suite. Told delivery man to return it. Instead of c

Delivered wrong shower tray as part of suite. Refused delivery. Salesman couldn't supply what was ordered, had to go elsewhere, causing delays. Very shockingly bad service!

1
Date of experience: Jan 19, 2026
Nigel
Great advice, service and support

I attended at 2 branches in December. Firstly, I attended Bridgend Industrial Estate where the lady was extremely helpful. However, I had limited time so couldn't further my enquiry. The following day I attended the Treforest Industrial Estate where the sales member was exceptional. He showed a thorough understanding of the products, listened to what we needed and advised the most suitable products.

5
Date of experience: Dec 20, 2025
David  Gould
Fantastic friendly service

Our Bathroom fitter advised to visit City Plumbing to look at what was available for our refurbishment.From the moment we walked into the store, Charlene and Nicole were so friendly and helpful. Nothing was too much trouble and in the end they had various tiles and flooring next to our chosen units for colour match. We went on their advice and the result is fantastic.They really know what they are doing and I can't praise them enough.

5
Date of experience: Dec 18, 2025
Helen Readman
Bathroom Renovation

We have had the best experience with Rebecca & the bathroom fitters Phil & Dan from City plumbing. From start to finish every aspect of the bathroom has been planned and fitted with care & most of all the process has been stress free. Rebecca your guidance while choosing bathroom furniture, tiles etc. helping us plan out the bathroom design, your knowledge has been so valuable to us.Dan & Phil, you couldn’t meet a nicer pair of workers, hardworking , pleasant & omg they clean up each night ! Our bathroom is now a showroom bathroom, it’s just perfect ! Thankyou to all involved !

5
Date of experience: Dec 16, 2025
Holly HM
New bathroom

We recently had a new bathroom with City Plumbing Brighton and Stephan was really helpful in helping us through the process. He had great knowledge and was able to give some good advice. Really happy with the result and would recommend to friends/family!

5
Date of experience: Dec 16, 2025
Elizabeth
Small bathroom

Mia was helpful and knowledgeable about bathrooms . She showed patience when choosing a design and making a decision . Responsive when contacting her with any enquiries

5
Date of experience: Dec 15, 2025
Lisa
Bathroom Showroom Aldridge

I cannot thank Mandy Atenbring enough for her assistance in my bathroom renovation, she went above and beyond to help me get the right deal, she liased with me constantly and her customer service was beyond compare. It was so lovely to deal with someone who genuinely cared about the customer she is a credit to your company and you are fortunate to have her as an employee, I have already recommended a friend to contact her.

5
Date of experience: Dec 01, 2025

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Business Details

  • With over 280 Bathroom Showrooms nationwide, our expert Showroom Managers are on hand in branch and online to create beautiful designs, bringing your new, dream bathroom from a vision to reality.

    Our team's expertise will ensure you receive the perfect bathroom, offering expert support & advice, whilst providing everything you need for your bathroom installation.See more

  • email customerservice@cityplumbing.co.uk
  • language https://www.bathrooms.com

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