Review Time
On February 10, 2026, I deposited INR 400 into my BC.Game account. The amount was successfully deducted from my bank account, but it was never credited to my gaming balance.
When I contacted support, I was asked to provide video proof and 30 days of bank statements. I submitted all requested documents promptly.
Additionally, I voluntarily provided NPCI confirmation clearly showing that the funds were credited to the merchant.
Despite this, I was informed that the merchant had not received the funds. After 7 days, instead of automatic compensation as stated under the advertised “Dual Deposit Guarantee,” I was told a manual request would be created.
Even after 14 days, the issue remains unresolved. I was asked again to provide the same documents I had already submitted. The responses appear to be generic and do not reflect a proper review of the evidence.
It feels extremely frustrating to repeatedly provide proof and still be told the funds were not received, especially when official payment confirmation shows otherwise.
Closing complaints after 30 days without resolution does not solve the issue. Customers should not have to struggle to recover their own deposited money.
I am requesting BC.Game to:
Properly review the submitted documents
Credit the INR 400 deposit immediately or issue a full refund
Honour the advertised deposit guarantee policy
This matter is serious and deserves transparent handling.
if i could rate 0 star i would, even negative... most rigged website ive ever played.. warning everyone not to touch this game, trust me. you will never get up. house edge is so damn rigged, greedy owners, hope they get karma. so dumb learn to have a business mindset and give people a chance to earn ya gronks
SCAM CASINO – Avoid BC.APP at All Costs
On 15/02/2026, I was playing Blackjack (Evolution table) on BC.APP. I deposited $100. When my balance was around $70, I went all-in on a hand. The bet was suddenly canceled, but my money was never refunded.
The $70 simply disappeared.
I have full video proof because I am a small streamer and the entire incident was captured on stream. I provided all the necessary information, including the clip, transaction details, and timestamps.
Even Evolution support confirmed that resolving issues like this usually takes 15 minutes up to 24 hours.
It has now been almost a week.
Every single day I have to embarrass myself by going into their live chat support asking about MY money that they are holding. No resolution. No refund. Just delays.
This is unacceptable behavior from a casino that claims to be legitimate.
Avoid this platform. There are many other casinos choose anything, but not BC.APP.
Whole Drama scene you are creating to attract customers.
Let me reveal some facts to them. BC. Game just write a comment on my post. then do nothing for at least one month. And after one month they say my deposit is in compensation process and after 5 minutes i receive notifications for all my deposits whose details are given in previous reviews that they have not received the payment yet so ticket is closed.
at least have some shame in the name of humanity. Attached images are the proofs of their replies.
if you want money then be A BEGGAR and go into the streets and ask people for money.
I have deposited 15000 on 30th Jan. The money still hasn't come and the ticket chat doesn't let me send me more messages. I know it hasn't been 7 days but I really can't wait anymore. how do I contact the live support ?
account still closed, no explanation given, ignored by recovery and support teams, complaints ignored on askgamblers casino guru casinomeister etc. all the scam reports and negative reviews you read are true
blocked on twitter, blocked on telegram, can't get a hold of anybody on their support team. this is deliberate at this point. steal from people and put them in the "recovery at bc.game" loop. you people belong in jail
EDIT for the second time i've had to fill out a form from trustpilot. it's unbelievable the way you guys operate. such bullshit for a vip 27 level player. until my account is reinstated and my funds withdrawn and account closed after that, i'm gonna continue to trash this company every chance i get and continue to raise complaints across every platform, anything i can to do to steer people away from these parasites
Bc game is fraud.
I had applied for 2 withdrawl 19/01/2026 of 50000 both. Still i had not received the miney ij my account and bc game is showing its successful. Please help me to get the funds in my bank account. Doing fraud in these tyoe is very bad. Its more then 8 days still money not received.
Account id:68750588
Order id: F-1854745618565134491
Order id: F-1854769105227061676
I have had a fantastic experience with the platform. I've been playing on and off for a couple of years and have always felt like I've been in a fair environment. I’ve never encountered any issues with deposits or withdrawals, and the games are definitely fair. There are plenty of unique originals to enjoy, along with all my favorite slot providers. I absolutely love it; the negative reviews are perplexing. They must be from fake accounts or disgruntled individuals. Thank you to the platform.
My account was closed on January 3. The support team keeps directing me to their recovery team, but they just ignore my requests. It's frustrating to see that while a representative may respond to this review, no real action is taken. If you search online for reviews about this service, you'll find a lot of negative feedback from others who feel the same way.
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