Review Time
I cannot recommend this service. After placing my order, I arrived on the scheduled pickup date only to find nothing available (a 1.5 hour drive round trip). When I called for clarification, the representative responded with unprofessional language. They mentioned sending some complimentary items, but nothing arrived with my order, which was already two weeks late. Additionally, one of the bags I received was slightly underweight. I attempted to call back but only reached voicemail, and although I received a text stating I would be contacted, no follow-up occurred. It feels like a disorganized operation, lacking professionalism.
I cannot recommend this service. After placing my order, I showed up on the scheduled pickup date and found nothing ready (a 1.5 hour round trip). When I called for clarification, the representative used profanity and unprofessional language. They mentioned sending some complimentary items, but nothing arrived with my order, which was already two weeks late. Furthermore, one of the bags was slightly underweight. I tried to call back, but only reached voicemail, and although I received a text stating I would be contacted, there was no follow-up. It feels like an unorganized operation, lacking professionalism.
Darin accepted my last minute order during the busy Christmas season and was very kind and professional. He personally responds to my email so you are very comfortable placing an order. I have ordered a variety of fish and seafood from them and have never been disappointed, the freshness and quality is exceptional. Highly recommend!
I started buying fish from Darren when I lived in Vancouver, recently, we relocated to Eastern Ontario and couldn't get the same type of fish so I have it flown out. Darren takes the time to keep me informed of the shipment and any issues that might affect my order.
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We are a 100% owner-operated, small business based out of Ladner, BC: five of your local fishing families supplying the highest-quality seafood direct to you at the best prices online! You will be guaranteed only wild-caught, sustainable, antibiotic-free and hormone-free seafood that is 100% traceable as it never leaves our sight!
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