beautycounter.com

3.1
3.1 Based on 15 reviews

Beautycounter is an American multi-level marketing skin care and cosmetics brand....

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Average Rating

3.1

/
5

15 Reviews

5 Star
47%
4 Star
0%
3 Star
7%
2 Star
13%
1 Star
33%

All Reviews

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Review Time

Ivonne R
BEAUTY COUNTER CLEAN AND EXCELLENT…

BEAUTY COUNTER CLEAN AND EXCELLENT PRODUCTS!!!!I AM NOW 70 - AND I GIVE BEAUTY COUNTER 5 STARS - MY GIRL IS A NURSE AND SEARCHED AND SEARCH AND FOUND OUT BEAUTYCIUNTER WAS THE ONLY ONE THAT DID NOT HAVE CERTAIN CHEMICALS! USING IT SINCE 2021BEAUTY COUNTER THE BEST AND IS AFFORDABLE. I TESTED FIRST THEN I BECAME AN ADVOCATE. AFTER I EXPERIENCED THE PRIDUCTS BECAUSE I WAS NOT GOING TO LIE AND PROMOTE A QUESTIONSBLE PRODUCT.I CAN SAY IN MY 40’s I HAD TO SAVE $TO AFFORD PRODUCTS AND THE WORSE I ALWAYS HAD HORRIBLE REACTIONS-BURNING,SWEALLING !JUST HORRIBLE. I USED TO GO SAFORA ÀND MACYS (NOT THEIR FAULT) WHERE I PURCHASED THOSE PRODUCTS.

5
Date of experience: Jul 03, 2024
Andi Alvarez Nunoz
I don’t remember signing for an…

I don’t remember signing for an automatic monthly order. Well, after receiving 3 orders of vitamins C I had to call twice to do the same cancellation and finally they stop send it to my all address and charging it to me credit card. I remember that I bought one item and that’s it. By the forth month, moved out and could not grab the last item which was sent after a had cancelled the service, but I paid for it. I called back to cancel again. I was promised a refund and my credit card never was clear. I had to pay for it $95.00 dollars 3 times and have it stored in my house for 2 months unnecessarily. They practically forced me to pay for it. They have inefficient customer service.

1
Date of experience: Feb 27, 2024
Christine
Wonderful cosmetics

Wonderful cosmetics! Very high quality and good ingredients.

5
Date of experience: Dec 08, 2023
Ashley Milleson
Beauty Counter not for everyone

I spent a few hundred dollars on there products and I can honestly say I should have saved my money. The mascara they claim is waterproof is by far not. I will say the Vitamin C serum works great and the hydrating lotion is the best ever, but as for anything else, it definitely didn’t work for me. It broke my face out and I will never use it again. Everyone has different skin types is all I can say.

2
Date of experience: Aug 18, 2023
Amir Masoumi
I would like to write a review for a…

I would like to write a review for beautycounter and express my experience of purchasing a product a few days ago and attempting to return it. However, I was informed that I must wait for them to send it to me first before I can initiate the return process. This seems illogical since my order has not been processed yet and remains in their warehouse. It lacks coherence and simply does not make sense.my order no: 441455127

1
Date of experience: Jul 05, 2023
Stefanie Williams
Good quality and fast shipping

Always have fast shipping and quality products. More expensive than average grocery/drug store products but comparable in price to high end (i.e. Mac) and other "clean" cosmetics. My skin is much clearer since switching to the Beautycounter foundation and moisturizer. I don't use a lot of products but I'm happy with the ones I do buy.

5
Date of experience: Mar 17, 2023
Christie Yang
Overall, I'm pretty happy with these products!

I've been using Beautycounter for a few years and I love the products...reminds me of Este Lauder but without all the toxins. I wish they would make a really cool Xmas set like Este Lauder used to when I was growing up. I also love how they lobby for green beauty in the US Capital. That make me want to support them even more knowing they have my back.

5
Date of experience: Dec 09, 2022
Jill Eastman
I purchased the Beauty Counter regimen…

I purchased the Beauty Counter regimen pink line for travel in July of 2020, but with covid we weren't able to go anywhere so the product sat on a shelf in my medicine cabinet eye level. I saw that the eye cream with a eyedropper top was just under being full. I never used the product since it was for travel and it went from that to 1/2 way in empty in 6 months. I believe they have issues with this type of bottle but they seem think it is normal. You all may not notice this is happening because you are using it but it is evaporating. Not happy with it.

1
Date of experience: Apr 02, 2021
July Lowe
Fantastic products for both me and my…

Fantastic products for both me and my man. Just got good stuff to say about beautycounter.com and their products, prices and support/staff :)

5
Date of experience: Mar 27, 2021
Kim H
Poor customer service

I love most of their products, but did have one brand new serum that I opened up today and it was stale, smelly, too thick and unusable. (had to throw it out) Tried to call customer service today and was told since it was past 60 days I couldn't return it. I understand their products are natural, but I think they should warn you that they may break down and have a short shelf life. I thought they would have at least allowed me to return and get a replacement at their cost as a good will gesture to try and keep a customer. Very disappointed in their customer service.

2
Date of experience: Nov 11, 2020

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