beermerchants.com

4.2
4.2 Based on 121 reviews

At Beer Merchants, we are passionate about great beer. We have built our online platform to provide beer enthusiasts, connoisseurs, and curious minds with an exceptional selection of craft beers from around the world. Whether you're a seasoned beer lover ...

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Average Rating

4.2

/
5

121 Reviews

5 Star
70%
4 Star
7%
3 Star
5%
2 Star
6%
1 Star
12%

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Review Time

Domenic
Incorrect item and no support

I received the wrong item, which is of significantly lower value, and all my attempts to reach out for support have been ignored. I'm currently looking into options with consumer protection.

1
Date of experience: Nov 27, 2025
BB41
Order mishap

I have not received my order. It appears your system sent it to a random address that I did not provide. Customer support has been lacking; I was advised to email but have yet to get a response. I'm quite disappointed, especially since I've used this service for years.

5
Date of experience: Nov 21, 2025
Michele
Amazing costumer service

There was a misunderstanding with the delivery company that caused a small delay. The guys at Beer Merchants, dealt with it quickly and efficiently and they actually sent me a free case of beers out of curtesy! Amazing beers and amazing costumer service!

5
Date of experience: Nov 10, 2025
Andy Reid
Great service from Beer Merchants

I've ordered from Beer Merchants many times and every time the service has been fantastic. The selection of beers is great and they always come well packaged. Great service as always.

5
Date of experience: Nov 09, 2025
jackpackhamable
Great selection of beers and great…

Great selection of beers and great delivery

5
Date of experience: Nov 01, 2025
Loreta Estabridis
Good selection but not very good customer service

Although the purchase & selection is good; when it comes to try to contact them to report s problem isn’t. Package came open and neither them or their delivery courier company wanted to know about it. Tried to reported into both, still waiting for them to do something about it or at least acknowledge it..so wondering if I am going to buy items from them again.

3
Date of experience: Oct 29, 2025
Gaynor Ollier
Excellent service

Excellent service. I actually typed in the wrong email and sent a supplementary email to amend but the order was sent out the next day to the correct address. Order was correct, all good. Thank you.

5
Date of experience: Oct 14, 2025
Great selection of Belgian beer for a…

Great selection of Belgian beer for a Belgian living in the UK, easy to order. The box could have been taped a bit better though. But very happy overall.

5
Date of experience: Oct 09, 2025
Jane P
Good selection of beer and swift delivery

Good selection of beer and swift delivery. Thank you.

5
Date of experience: Sep 30, 2025
Selena Allen
Excellent service

Placed my order on Wednesday afternoon and received it today! I ordered the German beer mixed case and am very happy with the selectionVery happy customer

5
Date of experience: Sep 26, 2025

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Business Details

  • At Beer Merchants, we are passionate about great beer. We have built our online platform to provide beer enthusiasts, connoisseurs, and curious minds with an exceptional selection of craft beers from around the world. Whether you're a seasoned beer lover or just beginning your journey into the exciting world of craft beer, we are here to satisfy your thirst for exceptional brews.

    Beer Merchants is one of the UK's first online beer retailers. We have worked with our friends across the beer industry for nearly two decades, sourcing world-class craft beer from all around the globe and delivering it direct to people's doors.

    Beer Merchants was founded with a simple yet ambitious mission: to bring the best beers from across the globe right to your doorstep. We understand that beer is not just a beverage but an experience that connects people, cultures, and tastes. With this understanding, we embarked on a journey to curate a diverse and extensive collection of beers that reflect the rich traditions, innovation, and craftsmanship of brewers worldwide.

    At Beer Merchants, we are committed to delivering excellence in every aspect of our business. We are passionate about promoting the craft beer industry, supporting independent breweries, and bringing you the best beer experiences. We are constantly evolving and expanding our offerings to keep up with the dynamic beer landscape and provide you with fresh and exciting choices.

    Join us on this beer-filled adventure, explore our incredible selection, and elevate your beer journey with Beermerchants.com. Cheers!See more

  • email support@beermerchants.com
  • call 01622712960
  • language https://beermerchants.com

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