Review Time
I am SO disappointed with this company and we could have had such a beautiful relationship.In a case of beer I ordered one can arrived half empty, i shook the can to see where the hole was but there wasnt one, it had only been half filled and there is Beer Merchant selling it off.I've sent two emails and heard nothing so i thought i'd give them a bad review that might help shake them up a bit. Thats when i noticed the HUGE list of 1 star reviews, looks like they couldnt care less.Just about every review mentions BAD CUSTOMER SERVICE.
I ordered £35 worth of beer but it simply hasn’t arrived. I have sent 2 chaser emails but have been fobbed off with a 10% discount code for my next order. I simply don’t understand why internet companies are being so complacent. I would have been a regular customer ordering at least every six weeks or so. I’ll give my business to Amazon now who have after sales service you can rely on. Avoid this company at all costs.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Beer Merchants, we are passionate about great beer. We have built our online platform to provide beer enthusiasts, connoisseurs, and curious minds with an exceptional selection of craft beers from around the world. Whether you're a seasoned beer lover or just beginning your journey into the exciting world of craft beer, we are here to satisfy your thirst for exceptional brews.
Beer Merchants is one of the UK's first online beer retailers. We have worked with our friends across the beer industry for nearly two decades, sourcing world-class craft beer from all around the globe and delivering it direct to people's doors.
Beer Merchants was founded with a simple yet ambitious mission: to bring the best beers from across the globe right to your doorstep. We understand that beer is not just a beverage but an experience that connects people, cultures, and tastes. With this understanding, we embarked on a journey to curate a diverse and extensive collection of beers that reflect the rich traditions, innovation, and craftsmanship of brewers worldwide.
At Beer Merchants, we are committed to delivering excellence in every aspect of our business. We are passionate about promoting the craft beer industry, supporting independent breweries, and bringing you the best beer experiences. We are constantly evolving and expanding our offerings to keep up with the dynamic beer landscape and provide you with fresh and exciting choices.
Join us on this beer-filled adventure, explore our incredible selection, and elevate your beer journey with Beermerchants.com. Cheers!See more
