Review Time
I bought a Beko washing machine 14 months ago and it has broken down 4 times. When I 1st bought one it was faulty and had to bring it back to the shop and now the current one been nothing but trouble. The frame of the door came off. The filter on the machine are not easy to access and even thou it was under warranty I was charged €90 for a call out as the engineer had to take the washing machine apart to access the filter. On my previous machines I was able to access the filter to unblock it, I am absolutely frustrated and this stage and been send in circles when I requested a refund, do not buy !!!
I bought a Beko washing machine 14 months ago and it has broken down 4 times. When I 1st bought one it was faulty and had to bring it back to the shop and now the current one been nothing but trouble. The frame of the door came off. The filter on the machine are not easy to access and even thou it was under warranty I was charged €90 for a call out as the engineer had to take the washing machine apart to access the filter. On my previous machines I was able to access the filter to unblock it, I am absolutely frustrated and this stage and been send in circles when I requested a refund, do not buy !!!
Called customer support because my washing machine that is less than a year old is faulty. First call the person was no help at all and basically refused to help me without the purchase date. I'd registered the machine when I bought it, that appeared to be a waste of time and of no interest to them. I called back with the purchase date to be told the serial number on my machine was wrong. And I needed to call the shop to get it... I did that only to be told they dont keep that information. I have a receipt and registered the machine but of no use to Beko.Their customer care is awful.
Called customer support because my washing machine that is less than a year old is faulty. First call the person was no help at all and basically refused to help me without the purchase date. I'd registered the machine when I bought it, that appeared to be a waste of time and of no interest to them. I called back with the purchase date to be told the serial number on my machine was wrong. And I needed to call the shop to get it... I did that only to be told they dont keep that information. I have a receipt and registered the machine but of no use to Beko.Their customer care is awful.
Your website is terrible.You don't list all available models and model numbers, Registering a machine accurately is next to impossible and there's no way in hell I'd waste my money ringing to register a machine that I should be able to do online, like literally every other appliance company
Your website is terrible.You don't list all available models and model numbers, Registering a machine accurately is next to impossible and there's no way in hell I'd waste my money ringing to register a machine that I should be able to do online, like literally every other appliance company
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With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
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