Review Time
Would give zero stars if I could. My washing machine is under warranty and it has now been 3 weeks of trying to get it fixed.Beko have the absolute worst service I have dealt with, if you’re not put on hold for 40 minutes, they cut you off, promise to call you back and never do. The most useless customer service. We have had an engineer booked to come out 3 times and no one showed. Never known anything like it absolutely shocking!
Would give zero stars if I could. My washing machine is under warranty and it has now been 3 weeks of trying to get it fixed.Beko have the absolute worst service I have dealt with, if you’re not put on hold for 40 minutes, they cut you off, promise to call you back and never do. The most useless customer service. We have had an engineer booked to come out 3 times and no one showed. Never known anything like it absolutely shocking!
I have been trying for over a month to have a defective Beko dryer that is under warranty and purchased from ElectroCity Waterford repaired or replaced and, in spite of numerous personal visits to ElectroCity, nothing has happened.Declan O'Keeffe
I have been trying for over a month to have a defective Beko dryer that is under warranty and purchased from ElectroCity Waterford repaired or replaced and, in spite of numerous personal visits to ElectroCity, nothing has happened.Declan O'Keeffe
Bought washing machine late August 2023 while doing wash the glass door exploded it scratched my floors and destroyed every item in machine.it was still under warranty beko said they would give me replacement which they did I was to send photos in email to customer service of damage which I did this was in January 2024 never heard thing from them rang in February said they were looking into it would contact me in 24 hrs never did I rang again in March April may and June all theose times they said a manager will ring me after call in June I wasn't waiting on call back and insisted to speak to manager she said OK that Tarick was there he would speak with me after 10 mins I was put onto another operator who said as good will jester they would give me 100 euros for damage but it would take 14 days to get cheque for me NEVER TOUCH BEKO THEY ARE PURE RUBBISH.
Bought washing machine late August 2023 while doing wash the glass door exploded it scratched my floors and destroyed every item in machine.it was still under warranty beko said they would give me replacement which they did I was to send photos in email to customer service of damage which I did this was in January 2024 never heard thing from them rang in February said they were looking into it would contact me in 24 hrs never did I rang again in March April may and June all theose times they said a manager will ring me after call in June I wasn't waiting on call back and insisted to speak to manager she said OK that Tarick was there he would speak with me after 10 mins I was put onto another operator who said as good will jester they would give me 100 euros for damage but it would take 14 days to get cheque for me NEVER TOUCH BEKO THEY ARE PURE RUBBISH.
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With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
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