Name: beliani.dk
Telephone: 89881086
Rating: 3.4

Warren Johnson Guest

Extremely disappointed with delivery delays

We ordered a lamp on December 22, 2025, expected on January 5, 2026, but the date changed multiple times to March, then April, and now May 2026. The lack of communication about these delays negatively affects customer experience. When I contacted the support team, they suggested canceling the order, which is very frustrating.

Date of experience: Jan 24, 2026

fatboylikescake85 Guest

1 month ago

Excellent quality and product

This product is of high quality and very nice. The service exceeded my expectations.

Date of experience: Jan 22, 2026

Colman Morris Guest

2 months ago

Very poor service

We ordered a lamp on December 22, 2025. Initially, it was scheduled for delivery on January 5, 2026, but then it was pushed to March 2026, then April 2026, and now it shows May 2026. The uncertainty regarding these delays greatly affects the customer experience. When contacting the support team, they often suggest canceling the order, which is quite disappointing.

Date of experience: Dec 22, 2025

Karl Turner Guest

2 months ago

Fraudulent company

This company is a scam. They offer poor quality products and, even worse, take advantage of smaller designers.

Date of experience: Dec 16, 2025

Lea Webb Guest

2 months ago

Great quality and fast delivery

Date of experience: Dec 07, 2025

Jerry C. Guest

3 months ago

A frustrating experience

Returning a product is a hassle. You must email them, and they respond after two days. It's been six days waiting for return labels. They ask for more information, and you wait again. Other companies have a smooth return process, but this service complicates things.

Date of experience: Nov 21, 2025

Charlee P. Guest

4 months ago

Unsatisfactory customer service

The customer service is lacking, as they don't package items properly, making it difficult to get a replacement. I had to involve my credit card company for the refund after numerous delays.

Date of experience: Oct 17, 2025

Oli_8711 Guest

5 months ago

Took a long time

It took five weeks, three phone calls, and multiple emails to finally receive my refund.

Date of experience: Sep 25, 2025

Ashley Guest

6 months ago

Very disappointing service

After their response, it seems they confused my situation with someone else's. I’ve ordered from them before without issues, but this time they messed up completely. I faced delays and a faulty product, and their customer service has been unresponsive and unhelpful throughout the process.

Date of experience: Aug 04, 2025

Sophia Hughes Guest

6 months ago

General poor service

Overall bad service. A two-month wait turned into three months at the last minute. When everything finally arrived, there were defective parts that needed replacing, and their response time was slow. Even after three weeks, the replacement parts arrived, but delivery to the room didn't include them due to company policy.