bennetandmason.co.uk

2.1
2.1 Based on 81 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.1

/
5

81 Reviews

5 Star
20%
4 Star
7%
3 Star
5%
2 Star
0%
1 Star
68%

Filtered Reviews

Filter Reviews

Review Time

LikeonelGamer97
Scam bennetandmason

Do not get fooled by this company it's a cheap Chinese company who pretend to be based in the UK The good are awful and you cannot return the goods as they make it really difficult I have reported the website and tried to return the shoes but its impossible I am usually quite careful but I got scammed as o thought it was a genuine Uk company with a. Uk domain

1
Date of experience: Jun 04, 2025
Ellie Lewis
Scam on Facebook

Scam on Facebook. Not worth one star. Photo outside a shop with two gentlemen and a story about closing down after 30 years with massive discounts. But the countdown clock keeps resetting! Facebook won't block this bogus company that's not closing down at all. This Chinese company also has another photo of Two ladies outside the shop. NO PHONE NUMBER on the website. Be warned.

1
Date of experience: Jun 04, 2025
Joey Howard
This is not a local UK firm.

This is not a local UK firm.. its a factory in China. Very poor quality

1
Date of experience: Jun 04, 2025
Maxime6435
BAD BOOTS, MIS-SOLD!

An ad pooped up on my smart phone. 2 sad looking gentleman in craftsmens aprons, standing outside a smart looking cobblers/shoe shop. The words CLOSING DOWN! emblazoned across the advertisment. I was drawn to the notice as I'd need a pair of strong winter boots. The pictures showing the footwear looked great; obviously well made, and the boots I chose, Hunter, looked like robust leather footwear. The price was great, down from £300 to £59.99, which made sense, going by their sad story of having to close down after many decades blah! blah! blah! My suspicions were raised, when, after a few days, I tracked the order, to find it had left a port in Eastern China.This morning, 10 days later, the boots arrived by Royal Mail, wrapped in plastic. As soon as I felt the lightweight package, I smiled in realising that I'd been ripped off. The boots themselves are a different design from those advertised. Badly made, plastic uppers and sole, and do not stand flat on the floor. I will now attempt to get a refund. They ain't even worth £59.99!!

1
Date of experience: Jun 04, 2025
Rupert C.
This is a con the business is not genuine

This is a con there is no such business as Bennett & Mason. The advert shown 2 men who allegedly own the business that they are closing is probably created by AI.I ordered a pair of shoes which took over a month for them to eventually arrive in a plastic bad with no paper work. They were of very poor quality & didn’t fit properly. When I asked to return them I was given an address in China & was told I had to return them in a specific way where the cost would be more than what I paid for them even though the shoes were not cheap. When I complained about why I should be the one paying for a product that was not of a quality as described in their advert, I was offered a 20% refund to keep the shoes, I challenged that then the offer went up to 25%.😡This business should be closed down & fb should block them, not worth spending your money DO NOT FALL FIR THEIR CON AS I DID 😡

1
Date of experience: Jun 03, 2025
Cecilia Howard
Good quality product

Good quality product, delay in receiving the shoes only downside

4
Date of experience: Jun 03, 2025
Sebastian Coleman
I was very concerned after waiting a…

Total Scam, this site needs to be shutdown. All goods from China. Avoid like the plague!!!I was very concerned after waiting a long time of not receiving my goods plus the tracking is rubbish. So I actually did some research thinking I got scammed. I was totally annoyed, I contacted my bank to report fraud to claim my money and the 2 days later, today I received my goods.The shoes looks good, but I am NOT buying anything from them again. As to this site closing down, yes I am sure it is a lie. The same countdown to closing is displayed. So I do NOT recommend purchasing from this site.

1
Date of experience: Jun 03, 2025
Kathleen C.
Easy to order and kept fully up to date…

Easy to order and kept fully up to date on tracking.

5
Date of experience: Jun 03, 2025
Sienna Price
Total crap from china

Total crap from china. Not leather all going in the bin to get a 20% refund that’s if I get it. Avoid at all costs. Don’t make my mistake

1
Date of experience: Jun 02, 2025
Selina Ng
Very pleased with boots

5
Date of experience: Jun 02, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More