Review Time
I placed an order on 2/11. The website said that it would be delivered on 2/13, in time for Valentines Day. As of 2/23 I still haven’t received my order or a refund. The tracking number indicated that it hasn’t even been shipped yet. Never going to make the mistake of ordering from them again.
Ordered 4 dozen strawberry orders for Valentine's day, delivered to 4 different people, 1 dozen each, one in Florida and 3 in PA but different parts of PA. All of the orders were horrible quality. I will say that I contacted the company and they gracious did the right thing by resending all orders a new order. Sadly, we all received the second batch two days ago and the quality was again horrible, with cracked chocolate off of the strawberries, the box on the outside was so sticky. It appeared as if they were frozen after being dipped and then the mess of them thawing out is what we all got. I spent a lot of money for not even mediocre quality. And, half of the strawberries were not even ripe. They were half white strawberries in the inside.
Received for Valentine’s Day with flowers in same box . The berries which I used to love were not really ripe so you bite into some red and a lot of white and the chocolate was tasteless and hard till you bit it and it just fell off .. no creaminess to it at all .. I would have been happier with chocolate kisses .. the flowers came fine but no food in box as instructed .
Twelve chocolate covered strawberries were a surprise Valentine’s Day gift from my daughter. They arrived three days early, which is fine. It’s the quality of the strawberries that is bad. Boxing & cold pack were OK. Berries were sweaty, with one either spoiled or diseased with a white foam leaking through the chocolate. The chocolate coating was thick, hard and flavorless. I’d describe it as brown colored wax. I texted their website & spoke with an AI Assistant for 20-30 minutes. It asked for order number - but no gift receipt was provided nor did an order number appear on the shipping label. Finally transferred to a human, who located the order. She offered a replacement. I said no more strawberries. She suggested gourmet nuts. I said fine. They are due to arrive in two days. We will see. 🤞
I placed an order three weeks ahead of the required delivery date for two dozen roses and one dozen chocolate-drizzled strawberries for my brother's birthday. By 7 pm, the items had not arrived, and the shipping service indicated they wouldn't be delivered until the following day, after the birthday. The customer service team offered a brief apology, saying it would arrive the next day, but I didn't want a late gift. I won't be ordering from them again.
I ordered two dozen roses and one dozen chocolate-covered strawberries three weeks in advance for my brother's birthday. At 7 pm, they still hadn't arrived, and the delivery service informed me it would be the next day, after his birthday. The customer service team offered a weak apology, saying it would arrive the next day. I didn't want a belated birthday gift. I will never order from them again.
If I could give zero stars, I would. I placed an order on November 17th for Thanksgiving. When I called because it hadn't arrived, I was told they couldn't deliver to my area. I received no email or text notifications. They took my payment on November 17th. I will never recommend this service; they are unreliable and ruined my Thanksgiving dessert. I will NEVER order again!
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Shari's Berries, long time home of the Unforgettable Gift sells covered strawberries & chocolate gifts. Shari's Berries deliveries nation-wide.
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