berries.com

2.2
2.2 Based on 753 reviews

Shari's Berries, long time home of the Unforgettable Gift sells covered strawberries & chocolate gifts. Shari's Berries deliveries nation-wide....

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Average Rating

2.2

/
5

753 Reviews

5 Star
23%
4 Star
3%
3 Star
4%
2 Star
6%
1 Star
64%

All Reviews

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Review Time

Phydeaux
I placed an order on 2/11. The website said that it would be delivered on 2/13, in time for Valentin

I placed an order on 2/11. The website said that it would be delivered on 2/13, in time for Valentines Day. As of 2/23 I still haven’t received my order or a refund. The tracking number indicated that it hasn’t even been shipped yet. Never going to make the mistake of ordering from them again.

1
Date of experience: Feb 24, 2026
Tamara Black
Ordered 4 dozen strawberry orders for Valentine's day, delivered to 4 different people, 1 dozen each

Ordered 4 dozen strawberry orders for Valentine's day, delivered to 4 different people, 1 dozen each, one in Florida and 3 in PA but different parts of PA. All of the orders were horrible quality. I will say that I contacted the company and they gracious did the right thing by resending all orders a new order. Sadly, we all received the second batch two days ago and the quality was again horrible, with cracked chocolate off of the strawberries, the box on the outside was so sticky. It appeared as if they were frozen after being dipped and then the mess of them thawing out is what we all got. I spent a lot of money for not even mediocre quality. And, half of the strawberries were not even ripe. They were half white strawberries in the inside.

1
Date of experience: Feb 20, 2026
Linda Giarraputo Pulitano
Received for Valentine’s Day with flowers in same box . The berries which I used to love were not re

Received for Valentine’s Day with flowers in same box . The berries which I used to love were not really ripe so you bite into some red and a lot of white and the chocolate was tasteless and hard till you bit it and it just fell off .. no creaminess to it at all .. I would have been happier with chocolate kisses .. the flowers came fine but no food in box as instructed .

1
Date of experience: Feb 17, 2026
Janice R
Twelve chocolate covered strawberries were a surprise Valentine’s Day gift from my daughter. They a

Twelve chocolate covered strawberries were a surprise Valentine’s Day gift from my daughter. They arrived three days early, which is fine. It’s the quality of the strawberries that is bad. Boxing & cold pack were OK. Berries were sweaty, with one either spoiled or diseased with a white foam leaking through the chocolate. The chocolate coating was thick, hard and flavorless. I’d describe it as brown colored wax. I texted their website & spoke with an AI Assistant for 20-30 minutes. It asked for order number - but no gift receipt was provided nor did an order number appear on the shipping label. Finally transferred to a human, who located the order. She offered a replacement. I said no more strawberries. She suggested gourmet nuts. I said fine. They are due to arrive in two days. We will see. 🤞

2
Date of experience: Feb 13, 2026
Paul Vincent
No Feedback Provided

No content available.

1
Date of experience: Dec 04, 2025
Alex Taylor
Not Delivered!

My husband ordered chocolate-covered strawberries for my birthday, but they never arrived. When he reached out, they were unresponsive.

1
Date of experience: Dec 04, 2025
Kelly Hughes
Disappointing delivery experience

I placed an order three weeks ahead of the required delivery date for two dozen roses and one dozen chocolate-drizzled strawberries for my brother's birthday. By 7 pm, the items had not arrived, and the shipping service indicated they wouldn't be delivered until the following day, after the birthday. The customer service team offered a brief apology, saying it would arrive the next day, but I didn't want a late gift. I won't be ordering from them again.

1
Date of experience: Dec 03, 2025
AM90
Delivery a Day Late

I ordered two dozen roses and one dozen chocolate-covered strawberries three weeks in advance for my brother's birthday. At 7 pm, they still hadn't arrived, and the delivery service informed me it would be the next day, after his birthday. The customer service team offered a weak apology, saying it would arrive the next day. I didn't want a belated birthday gift. I will never order from them again.

1
Date of experience: Dec 03, 2025
Adel Carter
Would Give Zero Stars if Possible

If I could give zero stars, I would. I placed an order on November 17th for Thanksgiving. When I called because it hadn't arrived, I was told they couldn't deliver to my area. I received no email or text notifications. They took my payment on November 17th. I will never recommend this service; they are unreliable and ruined my Thanksgiving dessert. I will NEVER order again!

1
Date of experience: Nov 26, 2025
Galton H.
Second Delivery Issue

This is the second time I've had an issue with delivery. The first order was never delivered, and the most recent one hasn't arrived either. It's likely lost. How do you manage to stay in business with such low-quality service?

1
Date of experience: Nov 12, 2025

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Business Details

  • Shari's Berries, long time home of the Unforgettable Gift sells covered strawberries & chocolate gifts. Shari's Berries deliveries nation-wide.

  • language https://www.berries.com

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