tomhixson.co.uk

4.1
4.1 Based on 21 reviews

The World's Finest Meat Delivered. Tom Hixson of Smithfield is a third generation wholesale butcher founded in 1963 in the world famous Smithfield market, London. Tom and the team have a wealth of knowledge in meat, and work tirelessly to bring you the m...

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Average Rating

4.1

/
5

21 Reviews

5 Star
71%
4 Star
0%
3 Star
10%
2 Star
10%
1 Star
10%

All Reviews

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Review Time

Alexis Howard
Excellent product, but lacking crucial information

The product is excellent, with delicious wagyu burgers. However, I noticed that some packages lacked written information, and there’s no mention on the website regarding gluten content. While some items are clearly labeled as gluten-free, others provide no information, which poses a risk for certain family members. Additionally, I was disappointed that my email to the support team went unanswered. Overall, I'm let down by the customer service.

3
Date of experience: Dec 08, 2025
Syd A.
Exceptional quality meat!

I always enjoy the meat from the seller - it’s superb quality, perfect for entertaining guests and feeding the family.

5
Date of experience: Nov 28, 2025
Heidi
Excellent product, but customer support needs improvement.

The product is outstanding, particularly the wagyu burgers. However, some packages lacked written information, and there’s no indication on the website about gluten content. While some items are marked as gluten-free, others do not provide details, which is a concern for certain family members. To make matters worse, I did not receive a response to my email sent through the website. I'm disappointed with the customer support.

3
Date of experience: Nov 28, 2025
Rich K.
Outstanding beef

Arrived on time and well packaged; the beef was fabulous.

5
Date of experience: Oct 31, 2025
Jerri
Delivery experience was disappointing

The delivery was poor. My wife was home waiting, yet it was left at the doorstep without any notification. The Australian Wagyu MB9 full blood was disappointing (tasty but quite tough), especially compared to the F1 Ribeye I usually get from another seller. I've had better experiences in the past.

2
Date of experience: Oct 31, 2025
Raife P.
Fantastic meat quality at great prices…

The quality of the meat is fantastic at great prices; what’s not to love!

5
Date of experience: Oct 31, 2025
Steve H.
Amazing product selection.

The ordering process was simple and straightforward. The variety of products was fantastic. Delivery was quick and free.

5
Date of experience: Oct 30, 2025
Denzel Walker
This is my fourth order

This is my fourth order, and the meat is always restaurant-quality, delivered in excellent condition with ice packs for freshness.

5
Date of experience: Oct 30, 2025
JailLow
Amazing halal bacon

The halal bacon was incredible. We will definitely order more.

5
Date of experience: Oct 29, 2025
Winter
Top-notch quality and service

The meat arrived on time, fresh, halal, and very flavorful. The packaging was professional and hygienic, clearly prepared with care. A reliable source I will definitely order from again. Highly recommended.

5
Date of experience: Sep 15, 2025

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Business Details

  • The World's Finest Meat Delivered. Tom Hixson of Smithfield is a third generation wholesale butcher founded in 1963 in the world famous Smithfield market, London.

    Tom and the team have a wealth of knowledge in meat, and work tirelessly to bring you the most exclusive and award-winning produce from the UK and around the World.

    Our produce can be found on the menus of some of the country’s best restaurants and we are trusted by the UK’s most talented chefs and pitmasters.

    We are delighted that home cook enthusiasts can
    also enjoy our produce with friends and family. Simply order online and receive chilled delivery to your door.

    Explore our range of exclusive and award winning produce including Wagyu, Ex-Dairy, Iberico, USDA and much more...See more

  • email homedining@tomhixson.co.uk
  • call 02072483569
  • language https://www.tomhixson.co.uk

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