Review Time
I was very happy with the process of ordering my automobile door advertisements. Best of signs response was very good and easy to work with. Fairly prompt at returning questions. I’m very happy with the product. Thank you.
Horible company, It takes over 30 mins to talk with anyone there. I have spent 40 mins on hold then they hang up on my. These people will process your order without you signing off on a proof. Horible customer service
This company is a joke. I purchased two banners and chose upload artwork later. Upon attempting to do so, their website does not allow any file types to be uploaded. When trying to call customer service I was on hold for over 70 minutes while being in queue number one for over 50 minutes. Middle of the day too. Their chat is just a chatbot that always replies with “I don’t understand your request’ no matter what I asked. Never again!
Extremely poor customer service. Paid $200 for expedited shipping and after issues on Fedex, Best of Signs was unable to provide any assistance with re-routing the package. Said multiple times they would update within a few days and never did. Refused to refund shipping charge. BTW their policy for getting back to you on simple tasks is 24-48 hours...
I just want to shout out this company for A+ quality and customer service!! I initially placed my order for 2 big head cutouts. Their prices were very reasonable compared to other companies for the same product. When I received my order…..both of my cutouts were damaged…..one completely broken in half and the other one not completely broken but severely creased and close to breaking. I was very disappointed and knew I only had a few days before the event. I called the company stressed my concerns and urgency to get a replacement. I called on Monday, resolution center contacted me on Tuesday, either I could get a credit or reorder……definitely wanted a reorder because I am that grandma and needed these for my grand daughter’s event. They promised I would get them with express shipping in time for the program. They were delivered on Friday and I am so elated. My granddaughter has no idea I had these made and can’t to surprise her and display them proudly. Thank you Best of Signs and I will definitely be ordering again from this company!!!
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Design Print Banner LLC(DBA: www.bestofsigns.com) was established with a vision to serve customers online. Shopping online has lot of benefit to customers including lower price, faster turn-around time and time saving of going to the retail stores. For companies like us with online only business model it helps to keep our overhead in check and optimize our operations resulting in better product at low price.See more
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