bumper.com

2.1
2.1 Based on 442 reviews

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Average Rating

2.1

/
5

442 Reviews

5 Star
23%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
68%

All Reviews

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Review Time

Batsuld Kyu
What a scam of a company. Not even a single useful detail about the car I searched while it assured

What a scam of a company. Not even a single useful detail about the car I searched while it assured to have given the mandatory info. When the time came to charge 27.99 they charged and obviously I asked for a refund and the customer support immediately cancelled my account when I didn't tell them to. After they cancelled it I again asked for the details about my refund in which they replied " The account that corresponds with the information provided does not currently have an active subscription and was previously canceled. You may have requested to cancel it previously, or your subscription may have been stopped". SCAM!

1
Date of experience: Feb 22, 2026
Jacob
Unexpected subscription charges with no prior notice

They require you to sign up for a subscription without informing you about it, and then they charge you at night, making it easy to miss the charge. It's quite frustrating, and they refuse to issue a refund.

1
Date of experience: Nov 30, 2025
Northwest Oregon Fishing
Continued to charge my account after I…

Continued to charge my account after I signed up for one month trial. Checked my bank statement and had basically wasted $100. Stuff like this is so scammy. They just ant you to sign up and forget about it so they can charge you for ever. Never using them again.

1
Date of experience: Oct 24, 2025
Good

The lady I talked to was very helpful.

5
Date of experience: Oct 22, 2025
Elizabeth Cortez
Ajail

Ajail, was very helpful

5
Date of experience: Oct 15, 2025
Gerald Wolf
I do not won`t your service take me off…

I do not won`t your service take me off do not charge me again ..I do not need you

1
Date of experience: Oct 15, 2025
Clancy Thost
Not the most helpful but they were able to refund me

Got billed for a service I never signed up for. Pretty upset out this. I used their service once for to look up a car for free it maybe a couple dollars. Weeks later I get charged $28 with no explanation about this. I asked for a refund and they told me they would cancel but haven't refunded me yet. Super scammy. The original info I got about the car was useless as well. Save your money and use car fax.Edit: after emailing several times with them, they did agree to refund my payment. Apparently I had signed up for trial initially.

3
Date of experience: Oct 14, 2025
Frank Bonet
Almost fell for it

Almost fell for it, in the fine print of one of the check boxes it stipulates that if you do not cancel within 7 days you get dinged for $20+/month. And I'm sure the canceling process is ridiculously hard..been down this road before with credit check companies. no thanks.These type of practices should be illegal period.

1
Date of experience: Oct 12, 2025
silent runner
Bumper.com has NO customer support but…

Bumper.com has NO customer support but they pretend to when you look at their website. When you go through their phone prompts to reach a person it suddenly dead-ends. They pretend they can't help you with a refund for wrongly being charged a membership fee of $27.99. Their reason is that you cancelled your membership. How does that stop them from refunding your money. They have all your information. Bumper's canned response is: I WAS UNABLE TO LOCATE AN ACCOUNT WITH THE INFORMATION PROVIDED. They have all your information connected to the account number you get when you use their service. They force you to go through your bank to file a bogus charge report. Stay away from this company!!!!

1
Date of experience: Oct 10, 2025
Leslie Kolodziej
Charged for another month after the…

Charged for another month after the trial period and was not authorized. Hoping to not get scammed like others. We’ll see on 11/2025.

1
Date of experience: Oct 07, 2025

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