Review Time
The delay and wait time for the product was much longer than anticipated. The product itself was not as advertised. The craftmanship was of a two-year learning how to blow glass!I was extremely disappointed and hesitate to purchase another product from this company!
I was initially hesitant about my purchase and thought about canceling my order. However, Luna kindly encouraged me to give their company a chance and even provided a tracking number. When I didn't see any progress, she was quick to offer a new tracking number since the first one didn't work. Throughout the process, she kept me informed and responded promptly. Even though I was a bit skeptical at first, I was happy to receive my order as promised. Luna's exceptional customer support really made me feel at ease. Based on my experience, I happily recommend her and the company. I would definitely choose to buy from them again.
The great customer service by Camellia, Amelia and Jamie to make my product purchase experience better. The actual product received, NFL team whiskey bottle, fell short of the product represented on the website. The website needs to be updated accordingly or the products need to be improved to match the website presentation.
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