Review Time
Applied for a VA cash out refinance through this company. They will always changes every time you thought that you finish the process they asked for something else as a veteran I would urge all veterans to stay away from this company. They run the company like a if you were buying a car And you would talk to one person one person and they always changes it around like a Mickey Mouse organization veterans beware
I want to thank Alvaro 😊 🙏 it was my pleasure working with someone who has nothing but professional experience and patience you gave me exactly 💯 what I was looking for. Also your professional and knowledgeable person I would recommend you anytime I know someone who's looking to refinance. Thanks again for being patient and kind 😇. Leon Davis
We ran into some financial difficulty and needed to do a consolidation loan, My place of employment referred us to Better Lending right from the start we were very pleased with speaking with Jeff Kormanki, Jeff and his team were outstanding, Anytime we had a question we could either text, email or call them and they would respond immediately. We are grateful for all the opportunity that we had with working with them and look forward to continue working with them.
Billions of dollars have been made selling & conning the elderly, so reading a “rando” text regarding my 82 year-old mother and her VA Home Loan a few weeks ago made the hairs on my neck stand up. My call was answered by Mr. Bert Lebhar, of Better Lending, LLC. Bert thanked me for calling/apologized for causing my anxiety. Allegedly, Mom had inquired about refinancing to pay off some debt and convert some of her equity into cash. I couldn’t wait to hear the “hook” on this one …The “hook” was this: Mom wanted to make the loan, and Bert said it was approved, but he wasn’t 100% comfortable closing the loan and was looking for a “biased” 3rd party to speak with Mom, review the loan estimate and advise whether the loan was genuinely helping, not harming. I couldn’t believe what I was hearing. After unsuccessfully trying to flush out alternate agenda, I called Mom/arranged visit. Review of the loan estimate revealed exactly what both Mom & Bert said it would: -The loan increases mortgage payment $200/mo+ while paying off debt costing $500/mo+ (saves $300/mo total) -Loan provides $10k cash -There are costs (loan not alleged to be “free”) -all numbers (costs/rates/payments) on point What the loan estimate didn’t show / but spending the evening with my mother did - was how happy my mother was. I read some of their text conversation and email exchanges which included Bert asking multiple times if Mom genuinely wanted the loan, if she thought it would really help her (and why), and for 3rd party contact info. If I didn’t know any better - I’d have thought Bert didn’t want to give her the loan. I’ve not shared this with you, Bert. So let me share it here : That is “strong” man. And I couldn’t be more appreciative. And for everyone else - loan closed Jan 10th, No issues whatsoever, entire process and closing = smooth as silk. Thank you for treating my mother with care, Bert. And for thinking about something other than a paycheck. You definitely went above & beyond. Better Lending, LLC - you’ve got a good one!
I want to say James was wonderful thru the whole process we had several road blocks thru the process but he made sure we could try a different way until it finally was done. He is a asset to your company and you are so lucky to have such a dedicated employee..
Better lending loan officer Trena Jackson has gone over and BEYOND FOR MY CLIENTS!!! Trena provides exceptional customer service. Trena will be my preferred lender when it comes to getting my clients in their home. Thank you Trena you are amazing.
Ms. Trena Jackson was very professional, attentive and transparent I must say. She was very knowledgeable and what caught my attention the most is that when I would speak with her to get clarity, she "Listened to Understand, not to Respond" which made this Closing go smoothly as possible!!! I will recommend Ms. Trena Jackson to be your Loan Officer Extraordinaire!!!!!
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We are a full-service mortgage lender with an easy and transparent process, with lower rates.
We are committed to building customer relationships and are focused on listening to our customers to provide proactive guidance and counsel in a responsive, professional manner. We believe in conducting business with integrity, respect, honesty, privacy and in the highest ethical standards. We promise to truly care for our customers, as well as our fellow employees going the extra mile to recognize their successes and their needs. We expect each employee to be accountable for their actions and responsible in delivering exceptional service. We are passionate about our work and share energy and enthusiasm with our customers and co-workers. We encourage an environment that supports teamwork, collaboration and cooperation to do what is the very best for our customers and First Savings Bank.
NMLS: 2085351See more
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