Review Time
Dr. Steve and Chris in Florida couldn't care less about your pet. Be forewarned. They care more about vacations, and days off work, instead of providing medical care. Besides the prices being hyper-inflated, my cat ended up at the vet hospital due to their neglect. Never again.
I would've given it a 5 when it was BetterVet, now that it is bought out, everything is awful. No way to contact anyone. They still keep charging me monthly. They don't fill my pet scripts. Now, they dot even offer appts in my area and no easy way to cancel without calling my credit card. Awful merger experience with "the vets".
Fabulous and knowledgeable! Baker saw Dr. Ann Sidley and her technician and I couldn't have asked for a better experience. Doctor Sidley had more knowledge than my regular vet and I could tell she truly cared as she assessed Baker's health. Both were tender and patient with my old guy; I couldn't have asked for more. 10 Stars.
Dr. Coughlin and Catie the Vet Tech were fantastic! They took the time to talk with me about Lily's history and talked me through any concerns. Lily is a bit skittish as a rescue, but they were patient and able to get all her shots and microchip taken care of quickly without too much stress on her. The medication that they gave me to heal her eye worked wonders and Lily is feeling much better. I will definitely use Better Vet again!
Dr. Julia is absolutely amazing. Our home visit went beautifully thanks to her kind demeanor and impeccable care. Katie's gentle handling of our precious cat as she had blood drawn was very much appreciated. I could not have scripted a better experience for my very anxious little girl!
STAY AWAY!! BEWARE !!! RUN!!! As a disabled veteran I feel like I deserve honesty and that’s what I used to get before they merged with another company. I was on a family plan that was $19/month for unlimited appointments and it made it so there was $0 for travel when vet comes to our house. now that they merged they are telling me they are canceling my plan and I have to pay $59/ month for 6 visits. this is a scam! they went from an amazing company with great people working there to a bunch of rude people who outsource their operators to India where you can barely understand them while they bend you over and tell you how nice they are while screwing you out of massive amounts of money. before this happened I brought 5 people with me to this com-any and now we are all leaving. Save your money and run away.
I can't say enough good things about this service. I was able to schedule a same day home visit for my 17 year old cat who had a bad ear infection. Dr. Tucker and Sam were kind, professional, caring, and wonderful with my cat, who doesn't like many people, especially strangers who want to handle her. They used various techniques to keep her still and safe in order to perform a full examination and provide appropriate assent and treatment. Their instructions to me were clear and concise. During the course of their examination they found another problem that I was not aware of and addressed it immediately. The day after the visit Sam sent me a an email with a comprehensive summary of all care provided during their visit as well as results of the cytology studies and detailed instructions for home care. I have already referred this team to two other cat owners I know who are in need of a mobile Vet service. So pleasantly surprised, and glad I found this service. Will definitely be using them in the
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BetterVet operates on the principle that pet healthcare should be convenient, comprehensive, and compassionate. By offering mobile veterinary services, BetterVet eliminates the need for stressful trips to the veterinary clinic, making it easier for pets to receive the care they need in the comfort of their own home. Services offered by BetterVet typically include:
Wellness Exams: Routine check-ups to assess the overall health of pets and to detect any potential health issues early.
Vaccinations: Essential immunizations to protect pets from various diseases.
Sick Visits: Consultations and treatments for pets experiencing illness or discomfort.
Chronic Disease Management: Ongoing care for pets with chronic conditions such as diabetes, arthritis, or heart disease.
End-of-Life Care: Compassionate euthanasia services in the privacy and comfort of the pet's home, allowing for a peaceful farewell.
Diagnostic Services: Including blood work, urinalysis, and fecal tests, often with on-the-spot results due to mobile laboratory capabilities.
Pharmacy and Prescription Services: Direct delivery of medications, making it convenient for pet owners to receive what their pets need promptly.
Technology Integration
BetterVet leverages technology to enhance its services and customer experience. This includes:
Mobile App and Online Booking: An easy-to-use platform for scheduling appointments, accessing pet health records, and communicating with the veterinary team.
Telehealth Services: Virtual consultations for pet owners seeking advice or follow-up care without the need for an in-person visit.
Geographic Reach
BetterVet started with a focus on serving specific areas but has been expanding its reach to cover more regions. The goal is to provide accessible mobile veterinary care to pet owners in various cities and towns, offering a convenient alternative to traditional veterinary clinics.
The Team
BetterVet's team consists of licensed veterinarians and veterinary technicians who are passionate about animal health and committed to providing the highest level of care. The mobile nature of the service allows these professionals to spend more quality time with each pet and owner, leading to personalized and thorough care.
Mission and Philosophy
BetterVet's mission is to make veterinary care more accessible, less stressful, and more convenient for pets and their owners. The company believes in treating every pet as if it were their own, with a focus on preventive care, education, and transparency.
Customer Experience
BetterVet places a strong emphasis on customer experience, aiming to make every interaction positive and stress-free. This includes flexible scheduling, transparent pricing, and compassionate service from every member of the team.
Environmental and Social Responsibility
While specific initiatives may vary, mobile veterinary services like BetterVet often contribute to reduced carbon footprints by decreasing the number of vehicles traveling to veterinary clinics. Additionally, they may engage in community outreach and education programs to promote pet health and welfare.
For the most current information on BetterVet, including services offered, areas served, and booking procedures, it's best to visit their official website or contact them directly.See more
