Review Time
One of the worst bookmakers out there - stay clear. My personal experience I was allowed to bet thousands of £'s on the casino - losing a significant amount of money in the process. But after placing a few sports bets and getting a couple of winners (still significantly down on the account) I have been restricted to the extent I can bet to win no more than £3! Yet I'm still bombarded by emails to play at their casino where I'm allowed to bet how much (and lose) i want. Disgraceful company where people who have a clue about sports betting are not welcome, they just want you to play their casino products or place mug accumulators on football.
2nd review for their error!! Citing my deposit method wasn't in the same name as my account, saying it was my surname twice!! I could forgive it once, however, twice in as many days!! I concur with the other reviews and it can't all be coincidence! All in all a pretty dire and unethical company. Avoid if I was you!
After signing up, I saw they had a 'Free Bet Club', so thought great, rewards for loyal customers. Wrong! Used it once then received the email others also got, banned from free bets, promotions etc. Terrible treatment of customers, why have free bet offers if you don't want customers to use them? Avoid!
Requested verification documents for an existing customer which is pretty standard. I uploaded correctly on their site via their upload page. 4 days later had to contact live chat who told me no documents received and could I send them via email. If that is the case software and site page are extremely poor
Stopped me receiving promotions because I used them sensibly which they promote apparently. I have since had my credit score reduced coincidence? My request for details have been ignored and ignored in a condensending way so I can only assume so guilty by a patronising silence. This is not a non payment complaint its about possible mishandling of my data that may have consequences down the line which is being ignored. You have been warned. Me I'll keep you all posted.
Betway had an offer if your golfer is leading in the first round they will pay out as a winner. I had Louis Ousthasen who was leading in the first round. Because he was not the first golfer I had a bet on they did not pay out. Be very very careful. They are con artist avoiding payouts with their small print T&Cs
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