Review Time
I reached out to the support team after identifying that the investment platform I used was fraudulent. From the very beginning, their approach was organized and professional. They asked for transaction hashes, wallet addresses, and communication records, then initiated a thorough tracing process. What I valued most was their transparency—no unrealistic timelines and no promises they couldn’t keep. They clarified what was technically feasible and what wasn’t, demonstrating integrity. Their investigation uncovered movements of my funds that I would have never been able to trace on my own.
I reached out to the support team after confirming that the investment platform I used was fraudulent. From the initial interaction, their method was organized and professional. They asked for transaction hashes, wallet addresses, and communication records, then initiated a thorough tracing process. What I valued most was their transparency—no unrealistic timelines or unsupported guarantees. They clarified what was technically feasible and what wasn’t, which demonstrated integrity. Their investigation uncovered movements of my funds that I would never have been able to track independently.
My account is blocked and I've tried contacting them to understand why, but they are not providing a valid reason; they just mention they are investigating and will get back to me. I advise against using this service; it’s very unreliable.
I lost access to my two-factor authentication and requested to have it removed. I have been waiting for days and they keep repeating, "We have sent the case to the relevant team, please allow 24 hours." I have waited over three days now with no update. Additionally, they closed my account for sending funds to a "Restricted Country." AVOID!
They continuously force you to redo verification. I have submitted my identification multiple times, and today I was told that my ID has been rejected again. I have never faced KYC issues with any other service, only with this one. You've been warned, delete this app while you can. There is no customer support available; you cannot even message them or select from their options. This is a major scam.
Terrible experience with the platform. Changing a maiden name to a spouse name is a nightmare. I provided all the required documents but have already wasted five days in unproductive chats and I am still struggling. Meanwhile, I cannot access bank transfers and my funds are still locked in my account. My advice: RUN AWAY!
I am quite surprised by the negative feedback. I have personally had only positive experiences. Depositing and withdrawing money has been seamless. There are numerous trading options and opportunities to learn from bots or other traders. It took me some time to feel confident using the platform due to its depth, but if you are patient and willing to learn, it’s quite good, especially at the entry level.
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