Review Time
I am extremely disappointed. The dress I received looks nothing like the one advertised on their website. The design, construction, and material are completely different from what was shown in the photos. The straps are thin, folded pieces of tulle with loose threads everywhere. The top is see-through and poorly constructed. The quality is nowhere near what was advertised. I ordered this dress custom and had my measurements professionally taken. I have not gained weight, yet the dress still does not fit properly — which defeats the purpose of ordering custom sizing. When I contacted the company, they refused to issue a full refund despite clearly sending a dress that does not match their listing. Instead, they offered only a 10% refund, which is unacceptable given the situation. The product photos are misleading and do not accurately represent what you will receive. This dress is not flattering, not well made, and not worth the money. I would strongly advise other brides to shop elsewhere.
I am extremely disappointed. The dress I received looks nothing like the one advertised on their website. The design, construction, and material are completely different from what was shown in the photos. The straps are thin, folded pieces of tulle with loose threads everywhere. The top is see-through and poorly constructed. The quality is nowhere near what was advertised. I ordered this dress custom and had my measurements professionally taken. I have not gained weight, yet the dress still does not fit properly — which defeats the purpose of ordering custom sizing. When I contacted the company, they refused to issue a full refund despite clearly sending a dress that does not match their listing. Instead, they offered only a 10% refund, which is unacceptable given the situation. The product photos are misleading and do not accurately represent what you will receive. This dress is not flattering, not well made, and not worth the money. I would strongly advise other brides to shop elsewhere.
The customer service team was incredibly responsive and helped me choose the perfect wedding dress style. They patiently guided me through custom measurements and answered all my questions before ordering. Truly a stress-free experience!
A friend recommended this site to me, and I'm so glad she did! The customer service was incredibly responsive, helping me customize my wedding dress exactly how I wanted. The variety of styles here is way better than my local bridal shop.
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