biztunnel.com

4.1
4.1 Based on 18 reviews

...

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Average Rating

4.1

/
5

18 Reviews

5 Star
68%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
26%

All Reviews

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Review Time

Sydnee
I am extremely disappointed. The dress I received looks nothing like the one advertised on their web

I am extremely disappointed. The dress I received looks nothing like the one advertised on their website. The design, construction, and material are completely different from what was shown in the photos. The straps are thin, folded pieces of tulle with loose threads everywhere. The top is see-through and poorly constructed. The quality is nowhere near what was advertised. I ordered this dress custom and had my measurements professionally taken. I have not gained weight, yet the dress still does not fit properly — which defeats the purpose of ordering custom sizing. When I contacted the company, they refused to issue a full refund despite clearly sending a dress that does not match their listing. Instead, they offered only a 10% refund, which is unacceptable given the situation. The product photos are misleading and do not accurately represent what you will receive. This dress is not flattering, not well made, and not worth the money. I would strongly advise other brides to shop elsewhere.

1
Date of experience: Feb 26, 2026
Sydnee
I am extremely disappointed

I am extremely disappointed. The dress I received looks nothing like the one advertised on their website. The design, construction, and material are completely different from what was shown in the photos. The straps are thin, folded pieces of tulle with loose threads everywhere. The top is see-through and poorly constructed. The quality is nowhere near what was advertised. I ordered this dress custom and had my measurements professionally taken. I have not gained weight, yet the dress still does not fit properly — which defeats the purpose of ordering custom sizing. When I contacted the company, they refused to issue a full refund despite clearly sending a dress that does not match their listing. Instead, they offered only a 10% refund, which is unacceptable given the situation. The product photos are misleading and do not accurately represent what you will receive. This dress is not flattering, not well made, and not worth the money. I would strongly advise other brides to shop elsewhere.

1
Date of experience: Feb 26, 2026
sangels chu
I love the dress cute and simple ,it…

I love the dress cute and simple ,it fit just right ,and dose not look cheap will order again,told my family about the dress and they have order from Biztunnel they love the style of the dress and the prices.

5
Date of experience: Jan 08, 2026
Elizabeth Bradley
A truly ideal shopping experience for…

A truly ideal shopping experience for bridal wear. answered all my questions about alterations and customization, and made sure I felt confident before buying my gown

5
Date of experience: Jan 05, 2026
Lilian Coombe
Thanks for the prompt shipping of the…

Thanks for the prompt shipping of the dress I ordered! It is perfect in every way!! My sister is so thrilled!! I am recommending your company to everybody I know!!! I will be ordering my dress soon! Thanks again!!

5
Date of experience: Dec 28, 2025
Brady Parker
The customer service team was…

The customer service team was incredibly responsive and helped me choose the perfect wedding dress style. They patiently guided me through custom measurements and answered all my questions before ordering. Truly a stress-free experience!

5
Date of experience: Dec 16, 2025
Joseph M. Smith
A friend recommended this site to me

A friend recommended this site to me, and I'm so glad she did! The customer service was incredibly responsive, helping me customize my wedding dress exactly how I wanted. The variety of styles here is way better than my local bridal shop.

5
Date of experience: Dec 15, 2025
Raguel J. Brogan
I absolutely loved this dress.

When I first saw this dress I couldn't believe it was so beautiful. I absolutely loved this dress.

5
Date of experience: Dec 12, 2025
Jamaal Henrickson
Thanks to a friend's suggestion

Thanks to a friend's suggestion, I found my dream wedding dress here! clear sizing help, and more style options than any brick-and-mortar shop. Being able to modify the design was a huge plus.

5
Date of experience: Dec 11, 2025
Jonas Mikkelsen
This dress is so beautiful

This dress is so beautiful! My daughter wore it for her wedding, and it was absolutely stunning for a wedding. I would definitely recommend this dress for a outdoor wedding.

5
Date of experience: Dec 09, 2025

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