Review Time
Who are you fooling? This is fraud, a scam, a JOKE. I received a gift card electronically for a "Settlement". I've tried it at at least 4 different places, ALL DENIED. And these vague, 5-star reviews are fake. Who do you think you are fooling? No one is out to make an honest dollar these days. Disgusting.
I am disappointed with my experience. After the company reached out for more details, I attempted to provide the requested information but found that the link had expired, leaving me unable to submit anything. I have not received any assistance from the support team despite sending multiple follow-up emails. I was given a virtual gift card but couldn't use it. After two days of trying to get help, I finally spoke to a representative who informed me that my card was locked. They requested a selfie with my ID and a screenshot of the confirmation email to send a replacement. It's now been four days without any updates on my new card.
I recently received a $200 prepaid Mastercard as a gift and used it three times to purchase games from a game retailer site, but then the card got blocked. I reached out to the support team by phone, and they created a case (ID: CS18370542). There’s about $120 remaining on the card, and I provided the requested information. They mentioned I would receive a response in 1-2 business days, but I haven't heard back yet. This should be the second business day. Update: I received a response asking what type of card I would prefer and requested one last piece of information, which I provided. I plan to update my review to three stars once this issue is resolved.
The service provided by this company is highly questionable, as it appears to enable scammers and has inadequate measures against fraud. I am pursuing legal action to ensure they are held accountable and shut down. I advise anyone reading this to avoid engaging with this company.
I received a gift card from a relative for my birthday, and while I was removing it from the card, some of the numbers and a portion of the magnetic strip got damaged. However, after reaching out to the friendly team in customer service, they promptly sent me a replacement. I think it's really commendable that they show such care, you know?
I received gift cards worth $100 and $50 that had no balance and were completely worthless. The company took no responsibility for this and essentially stole from me. I attempted to resolve the issue for over a month, but made no progress. They claimed it wasn’t their fault and directed me to contact the original seller, who informed me they aren’t responsible for third-party gift cards. I was then advised to call the number on the back of the card. This service feels like a scam.
I received gift cards worth $100 and $50 that had no balance and were completely useless. The company took no responsibility for this situation and it felt like they stole from me. I tried to resolve the issue for over a month, but made no headway. They insisted it wasn’t their fault and told me to contact the original seller, who stated they aren't liable for third-party gift cards. I was then directed to call the number on the back of the card. This service seems very questionable.
You're definitely in good hands! Just relax, help is on the way! They have your back and will keep you informed every step of the way in a timely manner. Your issue will be resolved quickly so you can feel at ease. They are a fantastic team to collaborate with!
I would NEVER purchase gift cards from this company! They don't even deserve one star. A family member tried to send me a gift card through this service, but after two attempts, I never received it, although they were charged. This company seems very untrustworthy.
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Blackhawk Network Holdings Inc. is a privately held company that operates in the prepaid, gift card and payments industries.
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