bloobloom.com

4.7
4.7 Based on 541 reviews

Prescription glasses and sunglasses from £95, all in. For every pair sold, a pair is donated to someone in need....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

541 Reviews

5 Star
91%
4 Star
0%
3 Star
0%
2 Star
1%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Lucía Ruiz Zubizarreta
We recently purchased two pairs of glasses from Bloobloom at their Canary Wharf store, and the exper

We recently purchased two pairs of glasses from Bloobloom at their Canary Wharf store, and the experience was absolutely fantastic from start to finish.

Abdul assisted us throughout the entire process and provided truly incredible customer service. He guided us every step of the way, took the time to explain everything clearly, and made sure we felt confident with our choices.

His professionalism, kindness, and attention to detail really stood out. Thanks to him, the whole experience was smooth, enjoyable, and completely stress-free.

We’re very happy with our glasses and would definitely recommend Bloobloom to anyone looking for great service and quality products.

Thank you again, Abdul!

5
Date of experience: Feb 23, 2026
F Miah
I had an excellent experience at this store. I arrived a little early, was checked-in right away for

I had an excellent experience at this store. I arrived a little early, was checked-in right away for my appointment and encouraged to try frames whilst I waited. I liked the selection of frames and clear pricing. The optometrist was great at explaining things during my check up. The staff member Abdul was especially attentive and helpful throughout my visit. I will definitely use this store again in future because of the excellent customer service.

5
Date of experience: Feb 22, 2026
Katie Louise Warman
Lovely, smart store presenting affordable, yet stylish eyewear. All the staff were very friendly a

Lovely, smart store presenting affordable, yet stylish eyewear.

All the staff were very friendly and approachable but in particular San who helped me. He recommended styles but also let me get on with browsing and trying as I prefer to shop solo. He was there if I needed help or questions and was very professional, yet honest. He made the process from start to finish very smooth for me and I did not feel pressured by any upselling.

All in all a great experience. Great team, nice store. Will definitely be recommending to friends and family!

5
Date of experience: Feb 13, 2026
Ashleah Strange
San was fantastic. He recommended options for frames that fit my needs without being overbearing. He

San was fantastic. He recommended options for frames that fit my needs without being overbearing. He was knowledgeable and eloquent. Very happy with the service. Thank you!

5
Date of experience: Feb 09, 2026
Olivia Addams
Wael saw me approaching the store and immediately greeted me with a smile and as I was waiting for m

Wael saw me approaching the store and immediately greeted me with a smile and as I was waiting for my eye test he already had a lovely frame recommendation for me. He was so helpful and patient and made the shopping experience so efficient and pleasant. Thank you Wael!

5
Date of experience: Jan 24, 2026
Irma Parker
Exceptional staff and a fantastic experience!

The team here is fantastic! They are warm, helpful, and friendly. A wonderful representative assisted me in selecting my glasses, taking the time to be honest and attentive. It was an excellent experience with very fair prices. I highly recommend visiting for your eyewear needs! Thank you once more!

5
Date of experience: Jan 22, 2026
Niles Wright
Fantastic service and support during my eye test

I had a fantastic experience; the eye test was efficient, and I received excellent assistance in selecting a pair of glasses. The representative was not only professional and offered great advice, but was also friendly and humorous. They even arranged a quicker delivery for me since my current glasses are broken. I will certainly return soon for another pair.

5
Date of experience: Jan 11, 2026
Oursort56
A warm welcome and excellent assistance throughout the visit.

From the moment I arrived until the farewell, the team was incredibly friendly and supportive. The representative was particularly attentive in explaining the process and helping with frame selection. Overall, a fantastic experience!

5
Date of experience: Jan 05, 2026
Exceptional Service at the Chelsea Location

I visited the Chelsea location and received outstanding assistance from a representative who was incredibly attentive. They clearly outlined the process and presented me with options I hadn't thought of, while also allowing me to try on as many pairs as I wanted. I truly appreciate the variety of styles and colors available, and the fact that nearly everything can be turned into sunglasses.

5
Date of experience: Dec 28, 2025
Heidi Carter
Appreciation for Service, Disappointment with Product Quality

I truly appreciate the branding and personal service offered here, and I hesitate to criticize too harshly because they do get many things right. My concerns focus primarily on the quality of materials used in the frames and lenses. I purchased a pair about 18 months ago, opting for upgraded lenses due to their reputable quality. I have consistently cared for my glasses with the appropriate cleaner for over 15 years. However, within a year, the coating on the lenses began to peel, which was unexpected. The support team was excellent when I reached out, facilitating a return and replacement due to a defect. Fast forward six months, while cleaning the glasses, the entire frame unexpectedly fell apart at the bridge. The plastic broke in a way that felt sudden and disconcerting. Thankfully, I had backup contacts and didn't want to resort to makeshift repairs. Though 18 months had elapsed since my purchase, I contacted the company again, but they attributed the issue to wear and tear, stating it wouldn’t be covered under warranty. While I understand that 18 months is a significant duration, glasses typically last around 24 months, so I am disappointed to have encountered two faults in such a short time. I've never experienced a plastic frame breaking before; usually, they last for years, leaving me puzzled by this occurrence. I genuinely admire the brand and the service, but I feel I may have been unfortunate with the products. However, the quality of materials has made me hesitant to invest in another pair here, as it feels too risky at this point.

1
Date of experience: Dec 23, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More