Review Time
Ugh. So frustrated, prying on Neurodivergent people. I paid 1.99 for assessment results and a plan, then hit what I thought was a next button for more details, and got charged 5.99 a pop for 6 "deeper insights" without over payment confirmation or agreement. I'm waiting to here if there's a refund.
If I could give him ZERO stars I would. This is nothing but a scam. I agreed to a $1.99 test and they charged me and additional $5.99 the same day. Then this morning they charged me $39.99 for a subscription I never signed up for. I've spent countless hours talking to their "support team" trying to cancel a subscription I never agreed to. Only to be told to go to the website, click on a link and I'll get a verification code and will be able to cancel my subscription. I've done that probably 25 times and have NEVER received the code. Such scammers..............run fast and run far away from these scammers.
Paid $1.99 for an "autism assessment" - and resulting report only mentioned my communication style and social preferences. "Money back guarantee" noted on their website, but no place on website to cancel or manage subscription or anything of the kind. Noticed the $39.99 monthly fee in tiny gray writing on one page, and it was written out as thirty nine dollars and ninety nine cents monthly so almost completely unnoticeable. Tried to locate a contact/support/help page or a way to access my "subscription" once the $39.99 was charged, only to be charged an additional $5.99 with no window or message for me to confirm the charge. Finally found a support email buried in the wordy email, but it is different than the support email on my paypal transaction so emailed both. Received a reply from a "personal coach" asking for the email address associated with my account, so I replied that it was the email address she used to contact me. Replied again almost immediately asking for my email address again. Then I got two emails with a link to a cancellation portal, where I had to input my email address and wait for a verification code. Received code, entered it, had to click through about 8 pages of "are you sure" junk before I got to what I assume is the final one. Clicked to confirm my cancellation and got an error message that the code was expired. Tried again and did not receive any new codes. In the initial email, the "psychologist and personal coach" is clearly an AI generated picture of a female. The "autism assessment" has nothing to do with autism at all. This company operates deceptive advertising practices that preys on the neurodivergent. It also practices scammy and fraudulent billing and cancellation policies, with zero way to contact an actual human being because every interaction seems to just be an autoreply by a bot. Disputing every charge with my bank and PayPal to recover my funds and will report them to the FTC for fraudulent business practices.
I have been emailing this company for three weeks, well before my “free trial” period ended and the unbeknownst subscription for $39.99 started. I paid $1.99 for a report and it had no mention that I would be entering a subscription period. However, I am used to companies working this way and was immediately concerned upon purchase so I have emailed 3 different contacts with this company on a regular basis to try to sort the issue out. No response, no response, no response. It wasn’t until AFTER I was charged the $39.99 (7 days after my $1.99 charge) that they responded with a link to cancel my subscriptions moving forward. While I did that and have successfully (hopefully) cancelled, I have been continuing to email them to ask for a refund since I have three weeks worth of emails at this point and even some before my subscription started asking to cancel and for a refund. I have not heard anything from them. This company is a scam and what is really genuinely sad is they are preying on neurodivergent people who already have limited answers about how their brains work to screw them over for a fake $1.99 autism report that turns into a $39.99 monthly subscription. Unfortunately for them, I am incredibly neurodivergent and will not stop until this matter is solved. I will continue hounding them until I am able to dispute the charge in January 2026 with PayPal. Long story short, don’t fall for their stupid ads unless you have the energy to fight for a refund and to force them to make it right. This is wrong on so many levels.
I paid 1.99 for the results. They automatically signed me up for the subscription of $39.99, which by the way, you had no idea about and were being billed. I addressed it with PayPal and opened a case that was closed, and they favoured the scammer. I am so upset and mad as they scam neurodivergent people such as myself. THIS IS A SCAM. There is no way to contact them or get a real answer or anyone who can help you. There is no way to unsubscribe from them either.
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