polar-recovery.com

4.9
4.9 Based on 121 reviews

Polar Recovery is a UK leading brand for ice baths, infrared saunas, portable saunas and full-body recovery solutions. Whether you're starting your wellness journey or building a professional grade recovery setup, Polar recovery offers everything from aff...

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Average Rating

4.9

/
5

121 Reviews

5 Star
96%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Kick_YTB
Outstanding experience with this company.

I had an outstanding experience with this company. The staff are very accommodating and maintain excellent communication regarding your order. The two individuals who delivered and installed our four-person sauna were friendly and efficient. The sauna itself is of exceptional quality, featuring infrared panels, lights, Bluetooth, and radio capabilities. It includes a temperature sensor and ionizer as part of the setup. Made from pine with a full glass front, it comfortably fits four but is ideal for three, heating up to 75 degrees very quickly. If you're looking for a dry infrared sauna at a great price from a trustworthy company, you need to check this one out. I wholeheartedly recommend them to everyone.

5
Date of experience: Jan 17, 2026
Ernest
Temperature issues.

I bought a sauna steam pod and ice bath. I've tried the pod a few times now, but it doesn't heat up sufficiently. I expected it to get quite hot after steaming. I'm disappointed with this.

3
Date of experience: Jan 16, 2026
Miriam Turner
Customer service that sets the standard!

I was initially hesitant as I don’t usually buy through social media ads. I am absolutely thrilled! I got this for my husband, who loves thermal circuits. Locally, he was paying £20 per session just to access the facilities. Since we got the recovery sauna and ice bath, he has used it daily! The entire process was seamless. They communicated well about the delivery time, and it even arrived early. I received several emails to ensure I was satisfied with the product. We had a minor issue with the lid on the steamer, but after reaching out to the support team, the problem was resolved in under an hour, and we had the replacement part within two days! I highly recommend making this purchase; in my husband's words, “best Christmas present I’ve ever received.” Thank you!

5
Date of experience: Jan 15, 2026
Wally Howard
Exceptional service!

The representative is fantastic! This company offers great products and customer service that competitors should definitely aspire to.

5
Date of experience: Jan 14, 2026
Mocke
Great product and friendly support

Great product with excellent customer service. I had a question about the product, and the representative was very friendly and helpful.

5
Date of experience: Jan 14, 2026
Kenneth Lewis
Impressive delivery and installation

Just had my sauna delivered. While I haven’t used it yet, the delivery and installation by the team were outstanding. Quick, tidy, and nothing was too much trouble.

5
Date of experience: Jan 14, 2026
Carissa Hughes
Prompt issue resolution

I have been using the recovery tubs for a while. I recently bought a new tub and encountered a problem. The company addressed my issue immediately, sending a replacement the next day. The representative was incredibly helpful. I highly recommend this company.

5
Date of experience: Jan 12, 2026
Rhiannon Butler
Excellent follow-up support

We are really enjoying our ice bath, which has been functioning well for almost a year. When a minor crack appeared in one of the connecting pipes, we received a replacement in just a couple of days - fantastic service.

5
Date of experience: Jan 11, 2026
Merlin Butler
Quick resolution for a minor issue

There was a small issue with my recovery sauna upon arrival. I contacted customer service, and the representative took care of it swiftly. It was resolved within days. Excellent customer service, and I highly recommend the support team.

5
Date of experience: Jan 11, 2026
Angie Brooks
Fast delivery and sturdy product

I ordered my recovery tub about a week before Christmas, and it arrived within three days. It not only looks fantastic but is also very well made and sturdy. I’m really impressed.

5
Date of experience: Jan 09, 2026

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Business Details

  • Polar Recovery is a UK leading brand for ice baths, infrared saunas, portable saunas and full-body recovery solutions. Whether you're starting your wellness journey or building a professional grade recovery setup, Polar recovery offers everything from affordable starter kits to premium performance gear. Trusted by athletes, high-performers, and wellness enthusiasts to boost recovery, reduce stress, and optimise health at home.See more

  • email support@polar-recovery.com
  • language https://polar-recovery.com

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