boldonframing.co.uk

4.4
4.4 Based on 41 reviews

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Average Rating

4.4

/
5

41 Reviews

5 Star
80%
4 Star
5%
3 Star
0%
2 Star
5%
1 Star
10%

Filtered Reviews

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Review Time

kasia m
The "glass like" plastic came mat and…

The "glass like" plastic came mat and chipped, so it was impossible to actually see the photos and we had to get a completely new glass fitted. A waste of money.

1
Date of experience: Sep 27, 2025
customer
Great service and delivery

Great service and delivery. Second time of ordering frames from boldon.

5
Date of experience: Sep 27, 2025
Order refunded without explanation

Ordered a box frame direct after seeing what I wanted on ebay. Payment went through ok, and first thing the next morning I had 3 seperate emails confirming the order, sending the invoice, and confirming shipping with a tracking number.In the afternoon I get an email saying my order had been refunded, with no explanation or apology, apparently AFTER my order had been dispatched. I emailed that evening to ask for clarification, and hopefully get an apology, but had no response for the whole of the next day (today), and am still waiting. Good customer service obviously isn't a priority

1
Date of experience: Sep 09, 2025
Ms Jane Hughes
Good range of frames

Good range of frames, affordableWebsite good to Navigate. Delivered quickly

5
Date of experience: Aug 29, 2025
Janette Matthews
Quick delivery and a very reasonably…

Quick delivery and a very reasonably priced frame.Will shop again. Thanks

5
Date of experience: Aug 28, 2025
Tania
Thank you lovely frame

5
Date of experience: Aug 28, 2025
Suzanne
All sorted!

Sent wrong size frame and still haven't got back to me - but have asked for a review! Quicker to use the contact email address on the website, rather than filling out the form - got back to me straight away and all sorted

4
Date of experience: Aug 28, 2025
CARTER
Good company to do business with

Good company to do business with. My only wish is that glass was used with the frame

4
Date of experience: Aug 28, 2025
Ed Williams
Great service and product

Great service and great product.

5
Date of experience: Aug 28, 2025
Ann Murphy
Very disappointed

Even though my order arrived quickly and product ok, I had an issue with the width of the frame as it is not what was stated in the description of the product. I have sent two queries on their website contact form, but apparently they have not been received even though I received email confirmation of the submission. I have emailed twice, and spoken with customer service once - emails not being answered, was told yesterday they would phone back but they haven't, and now today they have not answered there phone. Very disappointed.

2
Date of experience: Aug 06, 2025

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