Review Time
im Abdul Ajij.my order no- 1770796198-9939, before also purches with boodmo.but last month im purches spare parts from boodmo 3 items delevired others 2 are not came and continue im rise token same kind of answer come by mail. boodmo no have customer care number only IVR number wich one showing in website. even mail also came same word use i think this mail also generate by IVR, im relly very bad exprience with boodmo this time. im try to contact but not workout.
I strongly advise against purchasing from this company based on my recent experience.
I placed an order for a left-side headlight for my Hyundai Verna (Order No. #1769417637-4828) at a cost of ₹4,526. However, instead of the headlight, I received a rear-view mirror. Additionally, the delivery was delayed beyond the timeline promised at the time of ordering.
When I initiated a return request for the incorrectly delivered item, I was informed that the returned product did not match the original ordered item, and therefore I was not eligible for a refund. The only resolution offered was to dispatch the correct headlight as a replacement.
Since the incorrect item was delivered and the process caused significant delay, I had no option but to purchase the required headlight from another supplier to avoid further inconvenience. Consequently, accepting a replacement from Boodmo is no longer practical. Due to the lack of proper support and resolution from the company, I have incurred a financial loss.
This was my first experience with Boodmo, and unfortunately, it has been extremely disappointing. I will not be purchasing from them again and would caution others to exercise discretion before engaging with this company.
They are the worth typical north Indian company. Please don't purchase anything from them. 1 .they will take money. 2. They will keep extending dates.3. They don't have any human customer care. It's automated that doesn't solve anything. 4. They simply use your money. 5. You won't get product delivery as they dont have anything. Yuu have to fight a lot to recover your money. BE AWARE
I strongly advise against purchasing from this company based on my recent experience.I placed an order for a left-side headlight for my Hyundai Verna (Order No. #1769417637-4828) at a cost of ₹4,526. However, instead of the headlight, I received a rear-view mirror. Additionally, the delivery was delayed beyond the timeline promised at the time of ordering.When I initiated a return request for the incorrectly delivered item, I was informed that the returned product did not match the original ordered item, and therefore I was not eligible for a refund. The only resolution offered was to dispatch the correct headlight as a replacement.Since the incorrect item was delivered and the process caused significant delay, I had no option but to purchase the required headlight from another supplier to avoid further inconvenience. Consequently, accepting a replacement from Boodmo is no longer practical. Due to the lack of proper support and resolution from the company, I have incurred a financial loss.This was my first experience with Boodmo, and unfortunately, it has been extremely disappointing. I will not be purchasing from them again and would caution others to exercise discretion before engaging with this company.
Its not even worth 1 star. Have to select bcos cant select 0 stars. These are shameless set of people who dont have any shame left. Instead of delivering the product which is sitting is sitting at one place for a week, they want more time to deliver. The destination is just 30 mins from location. It’s sitting there since 3 days. If you guys have little bit shame left pls deliver it ASAP or refund the money.
Absolutely Useless. No responsibility for the sale of goods on their website. Why are they selling/allowing to be sold products which are not in stock. Oh yes they take you money and then keep it indefinitely. I have been messaging them since the ordering to ask them to contact the sellar (40 days) and only a yesterday did they finally say they would escalate to the relevant team. They should have sent by now if I am to get on the due date, which according to Arun (senior Ex) can be changed.
Order #1760934647-7463My experience with Boodmo has been extremely disappointing. I ordered a steering part worth ₹8,000, got it installed at a Hyundai authorised service centre, and it was immediately found to be defective. The steering started rotating on its own, and the service centre technician clearly confirmed the part was faulty. I even paid job cancellation charges because of this.Despite providing videos, photos, explanations, SAS reset confirmation, and finally a written note from Hyundai Service Centre, Boodmo kept delaying and asking for more “proof.” Their return process is unnecessarily complicated, slow, and frustrating. It feels as if they assume every customer is lying and every product they sell is perfect.I have never returned anything from my past orders, yet this time they made me run behind service centres, request written reports, and still acted as if it wasn’t enough. No other e-commerce platform asks for this much paperwork to return a clearly defective product.What went wrong is simple:A defective part was delivered, and instead of helping, Boodmo made the process painful, time-consuming, and mentally exhausting. Their customer support kept repeating scripted replies and dragged a simple return request into an endless loop of unnecessary demands.This experience has completely broken my trust in Boodmo. I will not buy from them again, and no customer should have to struggle this much just to return a faulty product. If this is how they treat genuine buyers, then something is seriously wrong with their system.
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