Review Time
I paid the service $2,899 in full, yet they failed to complete the contract. Communication deteriorated in just weeks; deadlines were missed with little explanation. A new project manager was brought in to "save" the project, but months later, most deliverables remained incomplete, and the timeline extended well beyond the intended marketing window. I submitted multiple refund requests during this time. The project managers often seemed unaware of my contract's scope, did not track deliverables, and repeatedly shifted tasks I had paid for back onto me—essentially telling me to “do it yourself.” After weeks of arguing over incomplete deliverables, a senior project manager closed my project and stated he would no longer respond. Customer service later informed me they were also no longer obligated to reply. I had to prove that seven major deliverables were still unmet. After my third refund request, the company finally acknowledged the incomplete work and offered to finish the job—over 260 days after payment—which I declined as it felt too late. I sought a partial refund, but they refused. After that, all communication ceased. Their stated refund policy was disregarded, and they breached the contract by accepting full payment without delivering the agreed-upon services. Anyone looking for reliable, honest, or professional service should think twice before investing their money with this service.
I want to share my experience with a company that helped me publish my first book. As a first-time author, I had no previous knowledge of the publishing process and was unsure who to trust. After contacting several companies, I chose this one based on my intuition, and it was the right choice. I worked with two individuals who were both understanding and dedicated. They listened patiently and comprehensively to my needs. While I haven't worked with other companies, I plan to publish my second book with them as well. I highly recommend this company to all authors searching for the right fit. They truly are the dream team you need!
This was my first experience with a publishing service, and it was exceptionally well-coordinated by the dedicated project manager. They provided quick responses and tightly managed the timeline, along with helpful advice when needed.
I was confused by the saying that one should not judge a book by its cover, as I know people often do. I had a specific vision for my novel's cover but couldn't create it myself. The company had an incredible design team that took my ideas and crafted a professional cover reflecting my book's mood and genre. It was a collaborative effort, and they patiently made numerous changes until it was perfect. I am not only satisfied with the result but genuinely delighted. People often comment on the cover first, and I believe it gives my book a bestseller appearance.
As a Canadian historian, it was essential for me that my first book was published correctly and that I understood the domestic market. The company exceeded my expectations in every way. Their patience, thoroughness, and design team created a cover that perfectly represented my work. The entire experience felt collaborative, and I was not treated merely as a client. I've already recommended them to my colleagues.
My interactions with the company were outstanding. They took my unfinished manuscript and transformed it into a polished book that I am now proud to publish. The team made everything straightforward and addressed all my questions as a novice author. It's a wonderful feeling to have my book available both online and in bookstores. Any first-time author should definitely consider them.
I was close to giving up on my book's success when I hired a marketer who truly understood the process. They promoted my book to real readers, creating a buzz I could not generate on my own, and set up effective advertisements. My sales increased almost immediately. If you've written a book and want people to discover it, seek expert assistance.
I was extremely anxious about publishing my first book until their team stepped in. They turned my writing into a legitimate e-book and distributed it to retailers like Kobo and Amazon. The moment I received that first sale alert was pure magic. They made my dream of becoming an author a reality without exceeding my budget.
I paid the company $2,899 in full, yet they failed to fulfill the contract. Communication deteriorated within weeks; deadlines were missed without adequate explanation. A new project manager was brought in to 'rescue' the project, but months later, many deliverables remained incomplete, and the timeline exceeded the intended marketing window. I submitted multiple refund requests during this time. The project managers often seemed unaware of my contract's scope, failed to track deliverables, and repeatedly shifted responsibilities back onto me, essentially telling me to 'handle it yourself.' After prolonged discussions about incomplete work, a senior manager closed my project and ceased communication. Customer service later informed me they were no longer required to respond. Eventually, I had to prove that seven major deliverables were unmet. After my third refund request, the company acknowledged the incomplete work and offered to finish it—over 260 days post-payment—which I deemed insufficient. I requested a partial refund, but they declined. Following that, they stopped communicating entirely. Their stated refund policy was not honored, and they breached the contract by accepting full payment without delivering the agreed services. Anyone seeking reliable and professional service should be cautious with this company.
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