Name: bookretreats.com
Address: 2731 Webster St., Berkeley, 94705, United States, Berkeley, 94705, United States
Telephone: +14157070547
Rating: 4.7

Rafe Ross Guest

1 month ago

Impressive customer service before my retreat

Although I haven't attended my retreat yet, the online customer service has been incredibly friendly, personable, and quick to respond, catering to the needs of guests. The website and the specific retreats offer excellent communication, making the reservation process very smooth and straightforward!

Date of experience: Jan 12, 2026

Karly Cooper Guest

2 months ago

Excellent and personalized communication from the team

I got a warm and personal response from both the retreat creator and the service. Once I decided to attend, reserving a spot was a breeze.

Date of experience: Dec 10, 2025

Maura Wilson Guest

2 months ago

Ideal retreats for my current needs!

These retreats are IDEAL for my current situation! They are affordable, with thoughtfully curated and lovingly designed itineraries by FANTASTIC hosts. You don't have to worry about planning much (aside from booking flights) and can enjoy all your favorite activities while being exposed to different cultures, new locations, and experiences.

Date of experience: Dec 07, 2025

Jennie Begbie Guest

4 months ago

Very Happy to have made this choice

Very well organised and helpful with a good follow up from the Customer Service Team. I´m really looking forward to my first retreat experience.

Date of experience: Oct 23, 2025

Yusuf Guest

4 months ago

Very responsive and helpful

Date of experience: Oct 22, 2025

CR Guest

4 months ago

gut detox resort information

In a matter of minutes Chris gave me all the information i needed

Date of experience: Oct 21, 2025

Penelope Rogers Guest

4 months ago

Basic functionality missing and multiple issues and errors

A promising platform, but a terrible host experience to setup retreats. I have not been able to complete a single business flow without some sort of issue or serious bug.Some of the top issues include invoices not in the listing currency and less than the listed price, copy functionality not working resulting in multiple and time-consuming updates to try to get it right, made even worse by staff modifying data incorrectly in the background without any reason or enforcing procedures that doesn't make any sense or add any value.There's also very basic host functionality missing and after numerous attempts to try and resolve it with the support team, the answer is always avoidant to admit the issues and with excuses to justify the bad host experience and an unwillingness to accommodate hosts.If it wasn't the only platform available, I would have definitely not used it. Not a viable option for a new business owner with above reasonable rates in return for an extremely low quality system and bad support.