bookvault.app

4.4
4.4 Based on 41 reviews

Bookvault is a print-on-demand service designed to be the perfect all-in-one platform for indie authors and self-publishers. Bookvault promises high-quality printing with industry-leading binding choices. Upload your titles today and begin selling through...

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Average Rating

4.4

/
5

41 Reviews

5 Star
76%
4 Star
10%
3 Star
0%
2 Star
5%
1 Star
10%

All Reviews

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Susan Pavan
Quality has always been my priority

Quality has always been my priority, for my publishing and for my authors, and BookVault delivers it better than anyone in the POD space. The entire experience, from uploading designs to receiving support from their team, is seamless and genuinely premium. Kayleigh, in particular, has helped me resolve multiple issues, from integrating BookVault with my e-shop to answering delivery enquiries quickly and clearly. Orders to the US arrive fast and efficiently. Hardcovers to Australia take longer, but the paperback turnaround remains strong and reliable. The bespoke quality is stunning. The look, the feel, even the smell are tangible, and the difference is immediate.

5
Date of experience: Mar 05, 2026
Mia Thorn
Arron Lovett was incredibly helpful in providing quick resolution to both my barcode issue as a prin

Arron Lovett was incredibly helpful in providing quick resolution to both my barcode issue as a print issue. I really appreciated the customer service, having been new to process and I needed the resolution quickly pre-release.

5
Date of experience: Mar 04, 2026
Robert Koetzner
I’m a start-up customer

I’m a start-up customer, and I’m glad I chose Bookvault as my POD printer. They were responsive and informative with my beginner questions, and my first “proof” printing went flawlessly. The print quality was excellent and the cover was beautiful. Then, when a complex technical issue developed relating to computer instructions for the printing of my book cover, Arron Lovett of Bookvault customer service wasted no time or effort to resolve the issue. He again was responsive, patient, and made sure the covers with errors were replaced on a timely basis. My newly printed books meet all my expectations, and I now have confidence to push ahead with my book marketing.

5
Date of experience: Mar 02, 2026
Mia Thorn
Excellent customer service and response time

Arron Lovett was incredibly helpful in providing quick resolution to both my barcode issue as a print issue. I really appreciated the customer service, having been new to process and I needed the resolution quickly pre-release.

5
Date of experience: Feb 25, 2026
Ashleigh Larocca
The quality is amazing

I've been using bookvault for almost a year and not only is the quality of these books amazing but the customer support team is as well. Kayleigh in particular always goes above and beyond anytime a issue arises and I'm so grateful for her timely responses and her kindness anytime we speak as well. She is always eager to help and solve the problem at hand. I cannot recommend bookvault enough.

5
Date of experience: Feb 24, 2026
Lesley Thomas
I had a problem loading my cover file…

I had a problem loading my cover file onto Bookvault's system, so I reached out to them for help, where Arron, their knight in shining armour, came to the rescue. Thank you from another happy Bookvault customer.

5
Date of experience: Feb 23, 2026
Kevin Stewart
Thumbs up for Bookvault

My experience with Bookvault has been a learning experience and I'm glad that I took the plunge. The online system may not be the most modern and intuitive, but it works. I'm sure this helps with keeping prices low, which I am absolutely in support of. They were clear about the printing and shipping time estimates and delivery was in the window they clearly specified, so for a print on demand company with years of experience and lots of repeat customers, I'm going to give Bookvault a thumbs up. I worked with Kayleigh, who communicated well and was very helpful. She answered all my questions, and was patient with me, even through my relative ignorance about how their system worked at first, as I'm new to the book-authoring and publishing process. I will say this...I would recommend Bookvault to other self-publishers who are conscious of cost and want a dependable system. I'm going to stay onboard for the foreseeable future and have appreciated the service and transparency regarding what to expect.

5
Date of experience: Feb 18, 2026
Mr Garry Sloan
Bookvault service

Kayleigh Cliffe has been excellent in providing all the help I needed. The quality of the books in terms of materials and print resolution is fantastic. Printing cost is great value. Highly recommend.

5
Date of experience: Feb 16, 2026
Holli Fry
Helpful when dealing with difficult issues.

While Bookvault is not set up to respond quickly to inquiries (especially on weekends and holidays), their representatives do give excellent service. I've been helped by both Kayleigh and Arron and have been pleased with both. Arron has guided me through several difficult roadblocks as I've navigated the process of setting up my books for printing, ordering copies, and hopefully soon releasing them to the public. The process is not intuitive, and their assistance has been invaluable. I'm grateful for their help.

5
Date of experience: Jan 28, 2026
Bumblebee Apothecary
Wonderful customer service

Wonderful customer service! Whenever an issue has come up, they've worked quickly to help me resolve it. Kayleigh Cliffe is awesome!

5
Date of experience: Jan 27, 2026

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Business Details

  • Bookvault is a print-on-demand service designed to be the perfect all-in-one platform for indie authors and self-publishers. Bookvault promises high-quality printing with industry-leading binding choices. Upload your titles today and begin selling through retailers such as Amazon and The Great British Book Shop or set up your automated online store using our eCommerce integrations with Shopify, WooCommerce and many more.See more

  • language https://bookvault.app

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