boxkinggaming.com

3.9
3.9 Based on 21 reviews

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Average Rating

3.9

/
5

21 Reviews

5 Star
61%
4 Star
17%
3 Star
0%
2 Star
0%
1 Star
22%

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Review Time

Emma
Excellent service

Excellent service, and my accessories were really lovely.

5
Date of experience: Nov 24, 2025
Kass
GamePillar Experience

I received a GamePillar, but instead of using to display games, I displayed books. The building process easy, with simple and thorough instructions. The use of steel for the material was perfect for the heavy duty books I stacked on the GamePillar. I was able to fit 20 books, using the adjustable shelves to maximize space. None of the shelves bent under the weight and have provided a sturdy structure. I love my GamePillar as an excellent and alternative way to display all my special edition books. The design is also perfect for maximizing space and allows it to fit in any space! Highly recommend getting a GamePillar, even as bookshelf!

5
Date of experience: Nov 22, 2025
Ruud
We own a playmat and we are very happy…

We own a playmat and we are very happy with it. It is of a very nice quality and the shipping process was nice and smooth

5
Date of experience: Nov 18, 2025
Luke
The Masters of Their Craft

The masters of their craft! Our handmade wooden dice tower was premium but at an affordable price. Their communication throughout its transit to the UK was great on Instagram and we even received a personal follow up to check we were happy with it. We’re both very excited to have a UK warehouse from Boxking gaming so we can bulk by without the high shipping fees! We’ve read some of the negative reviews and can’t see how they can be unhappy when our experience was so positive. If there is one review you read and wonder if the negative reviews out way the positive, let mine be it! Thanks for the wonderful gift for my wife ☺️

5
Date of experience: Nov 14, 2025
Gina W
Good products

Love our shelves and how customizable they are. You don't realize how annoying it is to store board games on their side until your entire game spills out. Then you upgrade and never look back. Our entire game room is Boxking products.

5
Date of experience: Nov 10, 2025
Jake
Honestly this is a great product and…

Honestly this is a great product and brand. The website is ergonomic, the table was easy to set up, we’ve had tons of great game nights on it, and I love the creative vibes of the company!

4
Date of experience: Nov 05, 2025
Abe Arceo
Excellent products and responsive customer service

We play board games 3-4 nights a week and have been looking into token and dice trays to help keep things a bit more organized during game nights. The hexagon wooden magnetic trays from Boxking Gaming are fantastic for this! They are well made and the wood trays look beautiful on the table. They are also magnetic which is a nice touch because it helps keeps the trays together. They honestly look great on the table by themselves too, so I decided to keep them out when not being used!Boxking Gaming customer service was also fantastic to work with and very responsive. Quick shipping and seamless process overall!

5
Date of experience: Nov 03, 2025
Sagun Pandey
My game room elevated

I've been upgrading my board game setup piece by piece for years, and I've seen my share of flimsy inserts and accessories that just feel okay. I finally pulled the trigger on a bunch of stuff from BoxKing Gaming, and I'm just really impressed. This isn't your average Etsy store quality, and I mean no offense to Etsy sellers, but this is clearly another level.​I got one of those magnetic wooden token trays, a play mat holder, and a dice tower, plus a few other bits.​First, the magnetic token tray. This is what sold me. The wood feels fantastic. It's solid, smooth, and has a great finish. The magnets just snap together in a really satisfying way. No fumbling around or weak connections. It just works, and it keeps my table so much cleaner during a game. It feels like a premium, permanent part of my collection, not just some temporary fix.​The dice tower is just as solid. It has a great clacking sound when the dice go through, no dice fly off the table, and it looks like a piece of art on the shelf. The play mat holder is one of those things you don't realize you need until you finally have one. It's keeping my game room so much organized and mats so much more accessible.​Look, it's not the cheapest stuff out there. I definitely hesitated for a bit. But now that I have it all in my hands, the quality speaks for itself. It's top-notch. You can just feel the difference compared to plastic or 3D-printed accessories. Everything feels like it was built to last a lifetime.​If you're on the fence about it, I'd say go for it. This is buy-it-for-life quality gear for your gaming table. My setup has never looked or felt this good.

5
Date of experience: Oct 29, 2025
Sammie Kay Finley-May
Bad Support, Bad Expensive Products. Avoid this Company

We bought a shelving unit from Box King Gaming and after shipping and taxes it was over $600. We received poorly constructed painted metal with plastic bases. Putting everything together was difficult, because the instructions in the box were worse than IKEA. We had to take it apart and put it back together again multiple times because the parts were not labeled. Additionally, there were two different types of parts in the box that were never mentioned in the box instructions and I had to contact support to get an additional 6 pages of useless instructions. By the end, we just guessed at how everything had to go together.Speaking of support, I contacted them again because after we put it together, we realized it was a hideous, poorly made piece of garbage that we could have found at Walmart for less than $150 and we wanted to return it for a refund. We were initially told a refund and return would be possible, but since sending them the information on our order and asking for return instructions, we've only been sent AI Chat Bot responses about how the shelves were designed to be 'innovative'. I'm not sure what about interlocking shelves is so specifically innovative, but even if that were true, it had nothing to do with our request for a refund. It's now been 3 days and we haven't been sent any more information on a return and refund process. Do NOT purchase anything from this company. If you have any problems with your order (and you probably will) you won't be hearing from their support team any time soon. And you only have 30 days after receiving your order to complete a return. I'm willing to bet they'll run out timer out on a response and tell us we can't return it because it's past the return window.

1
Date of experience: Oct 29, 2025
Joanna Reese
Missing order and ghosted by support

We were missing 2 drawers from our gaming shelf order and the photo from the delivery person clearly showed too few boxes delivered for what we ordered. After arguing with the support person about whether the picture showed enough boxes were there they conceded that there were missing boxes and said they would send a replacement but had to verify the tracking issue with the delivery company first. That was October 10 and I emailed Oct. 21 for an update and was ghosted. I feel like a reputable company, after seeing the missing boxes, would send out a replacement immediately and sort it out with FedEx later. Update: they are finally sending me the missing item but it shouldn't have been so difficult and as long of a process to get them to do that as resending the lost item is the standard thing to do.

1
Date of experience: Oct 07, 2025

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