Review Time
I love my Breda watches. They are so elegant and cool. There’s never a time I don’t get complimented while wearing. There was an issue with the system(order cancelled, item was sold out), customer service reached out almost immediately. I was able to reorder. I was even given overnight shipping-on them. I received my refunds within a few days. Watch arrived, literally overnight. I’ve already had the watch adjusted and worn :) :)
I bought a watch for my wife for our anniversaryShe opened it on our date, it didn't work, she was very upset and it ruined what was supposed to be a special occasion You told me you would send me a battery and I could pay to have it replaced at a watch repair store. We don't know that it's the battery, it may just be a broken watch. Even if it's just the battery I don't want to take a brand new watch to a repair store!!! Why did I pay over $200 for that??? I just want to send it back to you and get my money back.You said I could pay $10 AND buy my own label to return it which is not acceptable. This is not me making a return because I didn't like something, this is me dealing with your NON FUNCTIONING PRODUCTAfter I placed this order, mysteriously my debit card was compromised so I had to cancel that card and have a new card. So even if I WANTED to do your return portal, it wouldn't work because you can't select the return payment method.I asked several times how to deal with that and you never responded. Now it's past the return window and I can't do ANYTHING and you guys won't respond.
Canceled my order for no reason, tried to get in contact and the number they gave me to call was a scam number that tried to sell me medical devices and they did not respond to emails. Bad customer service. When they finally did respond, they refused to take accountability and made it sound like they just ran out of stock and did not intentionally cancel my order. They have not once addressed their phone line which absoluley is a scam line. I would not recommend anyone use this site.
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Founded in 2009, BREDA is a lifestyle brand creating reimagined classics coupled with modern elements. Each timepiece is designed to be cherished—to collect stories, to live a long life, and to be rediscovered season after season. With a vision anchored in self-expression, BREDA aims to form inclusive collections, collaborations, and conversations—celebrating individuality and ever-evolving personal style.See more
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