Review Time
Utterly first class service from Brentacre yet again. I've been with them for years now and occasionally at renewal, I look at other prices. They're always the most competitive without exception in all the time I've been with them. Everyone that I speak to there is polite, courteous, professional and knowledgeable. Highly recommended
As a first time van owner it is hard to know in advance everything you need to know and do when it comes to insurance.Brentacre were good at helping me get everything sorted. There were a few challenges and a bit of a scare about losing insurance but we sorted everything out in the end.
This company used to be excellent, I used to promote them everywhere I went and then boom.Rock bottom, it’s crazy how much you can support a company out of the goodness of your heart and they throw it back at you like a brick, telling me they can’t do this and that etc then the next minute they can do it but they ‘waved the admin fee’? So you can do it then you just chose not to do it. Then i had to notify them for hitting a pothole (council said I had to) they put it down as a non fault which is fine but then the under writers (markerstudy) put it down as lost control of vehicle???I then asked if brentacre would sort this for me but all I got was, talk to the underwriters yourself and thrown to one side once again. It takes nothing in life to just appreciate your customers especially when they’re pushing your company to many people, make a phone call to the underwriters yourself and help the person that’s providing custom to your business. I DON’T recommend this company anymore.
Amazing customer service, professional and polite, really take thier time to go through all the details and make you feel like a human, unlike alot of other insurers. I've been with Bretacre for 3 years now and never looked back! On top of the amazing customer service comes the price, best price by far!
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With over 30 years in the automotive insurance industry, we specialise in insurance for classic cars, modified cars, camper vans, hot rods, imports and more.
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