bridelily.com

2.9
2.9 Based on 80 reviews

Welcome to Bridelily: your source for tailored-to-you wedding décor and more. Our discriminating team has hand-curated a collection of awesome wedding gifts, favors, decorations, bridal accessories and stationery to help you tie together a theme and st......

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Average Rating

2.9

/
5

80 Reviews

5 Star
39%
4 Star
7%
3 Star
2%
2 Star
6%
1 Star
45%

All Reviews

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Review Time

Latoya Alexander
This is worst company I have ever dealt with. I ordered my dress in January and was contacted by no

This is worst company I have ever dealt with. I ordered my dress in January and was contacted by no one to let me know my dress would not be ready by the original date and I tried contacting them for days in the end of February to try and get an update and they finally responded 2 days later at 8:30 at night to tell me they have not even started my dress and it will not be ready until after the date I need it. Now my daughter has no prom dress. They made no attempt to fix it, make any accommodations. They told me they’ll give a discount next time I order from them. I will never order for them again and if you need your dress on time, DO NOT ORDER FROM THESE PEOPLE!

1
Date of experience: Feb 24, 2026
Gia Brown
Delivery Date Misleading, No Refund

The company indicated a delivery date of October 2, but I never received my order. Homecoming has come and gone, so I filed a dispute with my bank. The item was shipped only after the bank intervened and issued a credit. They provided photos of the package being delivered, which led the bank to recharge me. However, they failed to inform the bank that the shipment occurred only after their involvement and after I no longer needed the dress. When I returned the package to the shipping service, I was told to send it back to the sender. The seller claimed that location wasn’t their receiving center, so I won’t receive a refund. They now have both the dress and my money. AVOID purchasing from this place. They are dishonest!

1
Date of experience: Dec 05, 2025
Mehitable Sanders
Fraudulent Practices

This company promised a delivery date of October 2, but I never received my order. The occasion passed, and after filing a dispute with my bank, the item was shipped only after they intervened. The company provided evidence of delivery to the bank, but it was only shipped after I no longer needed it. When I attempted to return it via FedEx, I was told to send it back, but the company claimed that was not their return center and refused to refund me. Now they have both the dress and my money. Avoid this place at all costs. FRAUDS!

1
Date of experience: Dec 05, 2025
ExDream79
Grateful for the Help

I truly appreciate the assistance I received. My package arrived in excellent condition, and it’s absolutely stunning—I love it!

5
Date of experience: Nov 25, 2025
Jedediah Sanders
Stunning Dress

The dress is gorgeous; thank you!

5
Date of experience: Aug 10, 2025
Perfect Fit

This is the best dress! I was initially doubtful, but it fits perfectly!

5
Date of experience: Aug 04, 2025
Yanagui44
Relieved It Arrived on Time

I was concerned about the shipping delays, but it finally arrived right on schedule.

5
Date of experience: Jul 09, 2025
Clifford Brooks
True to Size

True to size, this dress has done wonders for my confidence.

5
Date of experience: Jun 28, 2025
JaviVazquezSPA64
Nice Dress Received

I received a nice dress; although it didn’t fit well, I had it altered locally. The fast shipping, price, and quality made the alteration worthwhile.

5
Date of experience: Jun 16, 2025
Sheena Rogers
Lovely Dress

The dress is incredibly pretty and of excellent quality. The fabric is thick and structured, with minimal stretch.

5
Date of experience: Jun 09, 2025

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Business Details

  • Welcome to Bridelily: your source for tailored-to-you wedding décor and more. Our discriminating team has hand-curated a collection of awesome wedding gifts, favors, decorations, bridal accessories and stationery to help you tie together a theme and st...

  • email service@bridelily.com
  • language https://bridelily.com

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