Review Time
I want to extend a huge thank you to Alan and Clare at Manzora.ie for their incredible support. Although my order was unfortunately delayed and never reached me, the team was absolutely brilliant throughout the entire process.
They kept me informed at every step and handled my refund quickly and professionally. It is rare to find such honest and helpful communication when things don’t go as planned. I will definitely be placing another order very soon and look forward to receiving my items next time!
I want to extend a huge thank you to Alan and Clare at Manzora.ie for their incredible support. Although my order was unfortunately delayed and never reached me, the team was absolutely brilliant throughout the entire process.They kept me informed at every step and handled my refund quickly and professionally. It is rare to find such honest and helpful communication when things don’t go as planned. I will definitely be placing another order very soon and look forward to receiving my items next time!
Absolutely fantastic experience dealing with this company Manzora (Alan & Clare)!I had correspondence with them while waiting for the ring (an issue on the delivery company's side delayed it's delivery), to which their replies were always prompt and helpful.When I received the ring, I realised I ordered an incorrect size due to a fault on my side (scaling issues when I printed a ring size guide!).When I contacted them to see if it was possible to exchange the ring, I received an email saying there was no problem with returning the ring and there would be no cost and they had attached all the required forms (customs form as I was in ROI, postal address etc). They also informed me that they had sent out the new (correct size) ring on that same day, instead of waiting until receipt of the returned ring.For a number of years now, I have completely lost faith in businesses and I have had recurring negative experiences, where they really show they are all about money and not about the customer. Clare and Alan have completely restored my faith and it highlights to me, why we should support small businesses instead of global corporations.Every correspondence was very friendly while still being extremely professional.I wish them both and their business every success in the future. I would highly recommend!
Product is exactly how it is described on the website. It came in a very nice small box with proper packing. Also the Customer Service was amazing. I asked few questions in different emails over the course of waiting for the shipment and they were answered in prompt and with proper information.
I ordered a Champion - Men's Tungsten Ring - Silver Black Gold - 8mm. I used a ring sizer that I bought elsewhere to get the correct fit! The ring itself is absolutely stunning; really modern and stylish. I was so delighted with it that I have just ordered another ring, Unswerving - Men's Titanium Ring - Black & Blue.
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