briggs-riley.com

3.4
3.4 Based on 101 reviews

Engineered for reality. When you’re traveling, they can mean the difference between fast or frantic, relaxed or riled. You see, at Briggs & Riley we do what many consider unthinkable these days. We listen. To customers, to retail partners, to our team of ...

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Average Rating

3.4

/
5

101 Reviews

5 Star
55%
4 Star
5%
3 Star
1%
2 Star
4%
1 Star
35%

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Bobbi Powell
Briggs is the BEST !

Briggs is the BEST !I needed the add-a-strap ... and Voila ! ☺️⭐️⭐️⭐️I WAS surprised that to Mail the tiny envelope cost more than the strap itself 🤔? But maybe USPS fees are more nowadays? Regardless, SO Glad to be back to toting my pieces together!! Thanks !

5
Date of experience: Apr 14, 2021
Ali F.
Pretty good bag

Pretty good bag, use it for weekend travel

5
Date of experience: Apr 10, 2021
Lawrence B.
The time frame it takes to get the part…

The time frame it takes to get the part is an issue. Repair parts should be free but they are not. You say they are but no it does not cost 10.00 for shipping a handle. I am starting to ask myself is it really worth the cost of this luggage is it really starting to think not

3
Date of experience: Apr 09, 2021
Eudora
Again Briggs and Riley hit a home run!

Again Briggs and Riley hit a home run! I purchased this large Simpatico collection bag and I found it to be light weight, very roomy inside and the locking mechanism super easy to lock (unlike other bags I had checked out).. I even later purchased a cover for my bag for when I check it for this bag will be staying with me for life!

5
Date of experience: Apr 09, 2021
Pvbt
Excellent luggage

Excellent luggage. High quality.

5
Date of experience: Apr 08, 2021
Jackson
It was easy

It was easy to find what I wanted and the shopping process was smooth.

5
Date of experience: Apr 08, 2021
Excellent bag

Excellent bag - just what I wanted.

5
Date of experience: Apr 08, 2021
Madeleine Cooper
Simply the best quality product on the market.

Before COVID 19 I averaged 8-12 flights per month. I traveled so much I was like a continuous test lab for luggage. Until I discovered Briggs and Riley I was where luggage went to die, would go through 3-4 bags a year. Number one rule of luggage failure is that it happens at the least convenient time. For anyone that travels Briggs and Riley is the absolute best product on the market. You can pay as much or more for other brand names that are far less functional and durable. Their lifetime repair guarantee is unparalleled and the confidence to be able to rely on their product in the most demanding conditions enhances the quality and enjoyment of traveling. B and R is not a label clique, it is simply the highest quality, most functional and reliable luggage available.

5
Date of experience: Apr 08, 2021
Sharleen Powell
The bag ordered was everything I…

The bag ordered was everything I expected. Great quality an what is not to like about the guarantee.

5
Date of experience: Apr 07, 2021
Kelvin Long
Very informative website

Very informative website. Makes it easy to determine what products are best.

5
Date of experience: Apr 07, 2021

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Business Details

  • Engineered for reality. When you’re traveling, they can mean the difference between fast or frantic, relaxed or riled. You see, at Briggs & Riley we do what many consider unthinkable these days. We listen. To customers, to retail partners, to our team of repair experts. Then we design our bags around real-world needs and wants. A handle mounted on the outside of a bag to create more room and flat packing. A pocket to hold toiletries or safeguard your passport. An expansion system that adds capacity then compresses your belongings securely in place. In fact, we have multiple patents designed to make travel, well, easier . It ’s innovative thinking like this – never for innovation’s sake – that sets Briggs & Riley apart. Now combine all that with the only unconditional lifetime guarantee in the business. It’s no wonder our customers are nothing short of Fanatical about our bags.See more

  • language https://briggs-riley.com

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