briggs-riley.com

3.4
3.4 Based on 101 reviews

Engineered for reality. When you’re traveling, they can mean the difference between fast or frantic, relaxed or riled. You see, at Briggs & Riley we do what many consider unthinkable these days. We listen. To customers, to retail partners, to our team of ...

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Average Rating

3.4

/
5

101 Reviews

5 Star
55%
4 Star
5%
3 Star
1%
2 Star
4%
1 Star
35%

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Mira Hughes
Perfect gift

Perfect gift! Easy to move packed items from suitcase to backpack to motorcycle.

5
Date of experience: Mar 25, 2021
Lexi
Trouble Ordering Product

Trouble Ordering ProductI could not order my product using the website. No icon existed for me to click on to make my order. I finally emailed B&R and received a link to a similar page for my product, but it did have an icon to click on to make my order.

4
Date of experience: Mar 04, 2021
Denise Barnes
Excellent product- love my new luggage…

Excellent product- love my new luggage and it arrived earlier than expected.

5
Date of experience: Mar 04, 2021
Peter Brown
I hope the large size and carryon go on sale

This is my first B&R piece. I haven’t used it yet but it just came in the mail and the quality is very good. Hopefully it will hold up in transit, I’m trying out a neoprene luggage cover from Amazon. I really wanted the large but this one was on sale. I do wish it was a little bigger bc I’m an over packer. I’ve been really disappointed with the quality of other popular luggage brands like CalPak and samsonite and I really hate the clamshell layout that nearly every other luggage out there company is making. So far I love the design and quality of B&R.

5
Date of experience: Mar 03, 2021
Luca
Good quality and fair price.

5
Date of experience: Mar 03, 2021
Thomas P.
Great quality and very stylish

I bought the Medium Cargo Backpack. Was not disappointed. Thought the quality and style was exactly what I was looking for. Just be aware that I am 6'2 and this backpack fits me perfectly so hopefully whichever you choose matches your size. The overall main reason I chose this brand over the others was the lifetime guarantee mainly because if a company is that confident about its products then you know it's something incredible.

5
Date of experience: Mar 03, 2021
Sara Goossens
I still have not received my order.

1
Date of experience: Mar 03, 2021
Jeremiah Hughes
I received a return call

I received a return call, not like other companies I wanted to purchase from. Your associate was helpful, patient and knowledgeable. I felt he was there to understand what I want and genuinely wanted to help and answer all questions I had.

5
Date of experience: Feb 28, 2021
Liliana
Briggs and Riley make the best bags…

Briggs and Riley make the best bags that I have every purchased. They are well made and have the needed compartments for travel. The quality is evident because the company stands by their products. I am extremely happy with my purchases and will continue to purchase your products in the future in addition to recommending them to all my friends and family.

5
Date of experience: Feb 28, 2021
Jodie
The At Work backpack is a great size…

The At Work backpack is a great size for the daily workday. The overall quality is excellent and number of pockets helps me keep organized. I think I will enjoy this backpack. I find that Briggs & Riley products perform very well.

5
Date of experience: Feb 26, 2021

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Business Details

  • Engineered for reality. When you’re traveling, they can mean the difference between fast or frantic, relaxed or riled. You see, at Briggs & Riley we do what many consider unthinkable these days. We listen. To customers, to retail partners, to our team of repair experts. Then we design our bags around real-world needs and wants. A handle mounted on the outside of a bag to create more room and flat packing. A pocket to hold toiletries or safeguard your passport. An expansion system that adds capacity then compresses your belongings securely in place. In fact, we have multiple patents designed to make travel, well, easier . It ’s innovative thinking like this – never for innovation’s sake – that sets Briggs & Riley apart. Now combine all that with the only unconditional lifetime guarantee in the business. It’s no wonder our customers are nothing short of Fanatical about our bags.See more

  • language https://briggs-riley.com

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